Business Relationship Officer

Kolomoni Microfinance Institution (Gambia) is a CBG-licensed microfinance institution serving customers across The Gambia. We are recruiting Business Relationship Officers to grow our merchant and MSME business.

WHAT YOU WILL DO

• Map and prospect formal and informal businesses in your assigned markets and sectors.
  
• Explain Kolomoni business propositions accurately and convert eligible prospects.
  
• Collect complete KYB documentation and support compliant onboarding without bypassing controls.
  
• Make sure new businesses fund their accounts transact and keep transacting.
  
• Mobilise deposits and deepen relationships through suitable payment savings and operating propositions.
  
• Source evidence-based POS placement opportunities and submit finance-ready leads to Credit.
  
• Maintain accurate pipeline visit and portfolio records and escalate suspicious behaviour and early credit warning signals.
  

WHAT WE ARE LOOKING FOR

• Two or more years in relationship sales SME engagement banking mobile money payments FMCG distribution or merchant acquisition.
  
• A record of acquiring customers who then transact not just accounts opened.
  
• Working knowledge of SME needs business accounts payments POS deposits and KYB and AML basics.
  
• A diploma HND or degree in business banking finance marketing or a related discipline. Equivalent relevant experience may be considered.
  
• Documentation discipline local-language communication and the judgement to decline business that will not perform.