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Branch Manager
Job Location:
Salary:
Experience Required:
Posted:
19 September 2026 (2 days ago)
Posted:
Application Deadline:
17 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Kolomoni Microfinance Bank (Gambia) Limited is a CBG-licensed microfinance institution serving customers across The Gambia through a growing branch network. We are recruiting a Branch Manager to lead one of our branches.
THE ROLE
You will run the branch as a business not a service point accountable for its deposits lending customer base portfolio quality service standards controls and people. You will build the branchs position in its catchment lead a team across the counter credit and customer service and answer for what the branch delivers. You will report to the Managing Director with functional guidance from Operations Credit and Risk & Internal Control.
WHAT YOU WILL DO
- Deliver the branchs deposit lending customer acquisition and revenue targets and manage cost against budget.
- Build a credit pipeline of customers who will repay and lead recovery action on those who do not.
- Hold portfolio quality within approved limits monitoring arrears daily rather than monthly.
- Develop the branchs local market merchants employers associations and agents in the catchment.
- Own the service standard at the counter and the control standard behind it: cash and vault under dual control complete KYC before accounts go live complete credit files before facilities leave the branch.
- Prevent detect and report fraud and control breaches and close audit and internal control findings on time.
- Set objectives for every role in the branch coach the team and address underperformance early.
Requirements
WHAT WE ARE LOOKING FOR
- A first degree in any discipline. An MBA or a professional qualification such as ICAN or CIBN is an advantage.
- At least six years in banking or microfinance including two to three years supervising a team or a service location.
- A demonstrated record of delivering deposit lending and customer acquisition targets.
- Practical command of branch cash operations credit documentation and recovery.
- Working knowledge of KYC AML/CFT and consumer-protection requirements.
- The discipline to hold a documentation standard when a deal is under time pressure.
Required Skills:
Branch and sales leadership; commercial acumen; risk and control judgement; coaching and people development; the discipline to hold documentation standards when a deal is under time pressure; and clear communication with customers staff and management.
Required Education:
A first degree in any discipline. An MBA or a professional qualification such as ICAN or CIBN is an advantage.
