Program Manager, Product Operations and Delivery

An Amazing Career Opportunity for a Program Manager Product Operations Delivery !
Location:Suresnes France
Job ID: 50956

The Program Manager Product Operations and Delivery is a cross-functional coordinator within HID IAM Authentication Devices and reports to the Senior Director Authentication Devices. The role helps turn portfolio priorities into predictable delivery across new product introductions product changes production readiness and ongoing customer commitments.

Working across Product Management Engineering Operations Manufacturing Supply Chain Procurement and Sales the Program Manager maintains integrated plans exposes risks and dependencies early drives action closure and ensures stakeholders have clear visibility into status and decisions.

The role also strengthens product operations through consistent governance meaningful KPIs and process automation that reduces manual reporting and improves data quality.

Who are we
HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.
We are a high-tech software company headquartered in Austin TX with over 4500 worldwide us out here: and Access Management Solutions (IAMS):

HID Global IAM products protect more than 85 million user identities.

HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global we understand that no person device or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication leads us to secure user identities in converged access environments and drives the need to expand implementations with our industry-leading digital certificates and PKIaaS solution to manage them at scale.

As our Program Manager Product Operations and Delivery youll support HIDs success by:

• Coordinate cross-functional execution across the authentication hardware portfolio aligning owners milestones dependencies and critical decisions.
• Maintain integrated plans for new product introductions (NPI) product changes manufacturing readiness ramp-up and launches.
• Track delivery risks and customer-impacting issues drive mitigation plans and escalate when decisions or support are required.
• Monitor customer commitments backlog delivery performance and readiness to identify exceptions before they affect outcomes.
• Facilitate operating reviews and action tracking ensuring clear ownership due dates and timely closure of critical items.
• Build and maintain portfolio dashboards and KPIs converting inputs from multiple functions into concise decision-ready status.
• Drive process and reporting automation using Power Automate AI tools and other business systems to improve efficiency and transparency.
• Partner with Product Management and Engineering to translate portfolio priorities into executable delivery plans and measurable milestones.
• Work with Operations Manufacturing Supply Chain and Procurement to address constraints readiness gaps capacity issues and supply risks.
• Prepare executive summaries operational reviews and decision materials that clearly communicate status risks tradeoffs and next actions.
• Maintain consistent portfolio data and reporting improving data quality and source-of-truth discipline across teams.
• Identify recurring operational bottlenecks and coordinate corrective actions and continuous improvement initiatives.

Your Experience and Background include:

• Bachelors degree in Business Engineering Operations Supply Chain Industrial Management or a related field or equivalent practical experience.
• 2 years of experience in program management project management product operations business operations or a similar cross-functional role.
• Experience coordinating programs in a hardware manufacturing technology or product development environment.
• Strong planning prioritization risk management analytical and problem-solving skills.
• Strong proficiency with Microsoft Excel PowerPoint collaboration tools and dashboard or reporting workflows.
• Experience supporting NPI industrialization manufacturing ramp-up or supply chain programs.
• Familiarity with PLM ERP agile or SAFe environments.
• Experience with Power Automate Power BI AI-enabled productivity tools or similar automation technologies.
• Experience in identity authentication cybersecurity or enterprise technology markets.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering allowing for work-life balance.
• A vibrant welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware software and services that allow people to confidently navigate the physical and digital worlds.

Why apply

• Empowerment:Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.
• Innovation:You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or part-time job seekers.
• Integrity:You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions please contact

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

At times HID may use AI-assisted technology to help our Talent Acquisition team review applications by identifying job-related qualifications skills and experience in résumés and comparing them with the requirements of the role. The technology supports recruiter review but does not make hiring decisions. A member of our Talent Acquisition team reviews each application before any selection decision is made. Information processed by the tool is deleted once the recruiters review is complete.

We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.

When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

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