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Office Manager
Job Location:
Monthly Salary:
Posted:
9 October 2026 (Yesterday)
Posted:
Application Deadline:
6 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.
Keep the office running smoothly to support Coates growth across France and Europe. This role takes ownership of cash collection and invoicing for around 1500 restaurant customers alongside the day-to-day administration that keeps our Paris Crew supported and connected.
It suits a structured organised person who enjoys cyclical process-driven work. They will be the key link between Finance customers and the local team keeping invoices resolved payments on track and office life running smoothly.
Please note this person will need be bilingual in both French and English.
Key responsibilities for the role
Cash Collection & Invoicing
- Drive cash collection across France and other European markets following up on outstanding invoices through payment reminder emails and phone calls
- Proactively gather outstanding invoice information from the Finance team to keep collections on track
- Manage customer accounts at restaurant level in France and at company level across other European markets
- Issue credit notes and resolve invoicing errors with customers
- Report weekly on cash collection progress and track performance against key KPIs with the Country Manager
- Maintain the customer database (approx. 1500 restaurants) including adding new restaurants and updating franchisee details
Office & Administrative Management
- Ensure smooth and efficient office operations including facilities maintenance travel arrangement for the crew courier management and vendor liaison.
- Support employee onboarding and personnel administration including the accurate filing of corporate and legal documentation.
- Manage Local IT equipment inventory
- Provide administrative support across the business unit work with P&C Business Partner for International Markets on implementation of P&C initiatives and continuously improve admin processes and efficiencies.
- Event management for both offices twice per year (mid-year and end-of-year)
- Key contact for Communication team
Qualifications and experience
- Experience in sales administration and finance operations in multi-tasking multi-functional and global environments.
- Excellent oral and written communication skills in French and in English.
- Ability to engage with various internal and external stakeholders with strong relationship management skills.
- Strong knowledge of Microsoft Office Suite familiarity with modern technology management processes and business tools CRM and ERP systems.
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Wedo not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group
- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat
If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
We deliver end-to-end digital merchandising solutions that drive engaging customer journeys and business ROI for companies worldwide. Connect with us today.
