Junior B2B Coordinator

Fanatics Commerce is the global leader in licensed sports merchandise operating a vertically integrated platform that designs manufactures and delivers officially licensed apparel jerseys headwear and collectibles for major leagues teams and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital in-venue and retail Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the worlds most iconic sports properties.

At Fanatics we bring our BOLD Leadership Principles to life every day - building championship teams obsessing over fans acting with entrepreneurial speed and delivering with a determined and relentless mindset.

ROLE OVERVIEW
The B2B Coordinator is responsible for managing the full B2B order lifecycle from quotation and order placement through to final delivery for Paris-Saint-Germain B2B customers in France and international markets. Acting as the primary point of contact for PSG B2B customers this role bridges internal teams including buying logistics invoicing and supply chain with external partners such as carriers and customs agents. The B2B Coordinator delivers business and fan impact through BOLD leadership and execution excellence leveraging data automation and AI-enabled insights.

(Note - please apply with CV in English)

HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Partner closely with the UK B2B team buying teams and invoicing teams to ensure seamless order fulfillment and timely escalation when orders are at risk.

Serve as the key internal liaison across supply chain logistics and commercial functions to align on priorities stock availability and delivery schedules.

Support seasonal planning and product launch timelines by coordinating cross-functionally to secure supply and meet customer deadlines.

Fan & Customer Impact (Obsessed with Fans)

Act as the primary point of contact for Paris-Saint-Germain B2B customers responding to daily requests providing product availability updates and proposing alternatives when needed.

Develop and maintain commercial materials such as product catalogues and order forms to support an efficient and professional customer experience.

Monitor shipment claims and coordinate resolution keeping customers and stakeholders informed on delivery status at every stage.

Ensure pre-orders are placed and fulfilled in line with buying and customer deadlines upholding on-time and in-full delivery standards.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

Support the implementation of automation and operational best practices across B2B order management workflows.

Analyse stock discrepancies and act as the point of contact for issue resolution identifying root causes and driving corrective action.

Support the creation of data-driven B2B business presentations that surface performance insights and inform commercial decisions.

Contribute to continuous improvement of ERP and WMS data processes including imports of new collections pricing updates and product classifications.

Ownership & Execution (Determined & Relentless Mindset)

Manage the full B2B order management cycle including quotations orders and invoicing with accuracy and urgency.

Maintain an up-to-date B2B order tracker monitor backorders and follow up on outstanding issues to ensure priorities are clearly communicated.

Work daily with the logistics provider to monitor shipments delivery schedules and customs clearance including export documentation where applicable.

Track daily inbound and supplier arrival timelines to ensure client orders are fulfilled without disruption.

AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
Apply AI and technology to improve efficiency quality and outcomes

Use data and digital tools to inform decisions and enhance performance

Demonstrate curiosity and adaptability in adopting new technologies and ways of working

Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:

Preferred 2 years of experience in a B2B wholesale or sales operations role.

Experience using ERP software or similar order management systems with the ability to manage data entry extracts and reporting.

Knowledge of export processes and international shipping flows including customs clearance and carrier coordination.

Proficiency in Microsoft Office applications particularly Excel and PowerPoint with the ability to build analytical reports and business presentations.

Professional working proficiency in English; French language skills strongly preferred given the Paris-based customer base.

Strong interest in sports merchandising or the broader sports industry.

Highly organized and detail-oriented with the ability to manage multiple priorities simultaneously in a fast-paced environment.

WORK LOCATION

Hybrid: The primary place of performance of this role is the Companys office located in Paris subject to the Companys current hybrid work policy. This role currently requires in-office presence 3 days per week.

At Fanatics we operate with a BOLD mindset - We Build Championship Teams were Obsessed with Fans we embrace a Limitless Entrepreneurial Spirit and we approach every challenge with a Determined and Relentless Mindset. If youre ready to contribute to a dynamic fast-paced environment that thrives on collaboration and growth we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce Fanatics Collectibles and Fanatics Betting & Gaming allowing sports fans to Buy Collect and Bet. Through the Fanatics platform sports fans can buy licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods; collect physical and digital trading cards sports memorabilia and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties including major national and international professional sports leagues players associations teams colleges college conferences and retail partners 2500 athletes and celebrities and 200 exclusive athletes; and over 2000 retail locations including its Lids retail stores. Our more than 22000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer manufacturer and seller of licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues teams colleges and associations globally as well as its flagship site .

Fanatics Commerce has a broad range of online sports venue and vertical apparel partnerships worldwide including comprehensive partnerships with leading leagues teams colleges and sports organizations across the worldincluding the NFL NBA MLB NHL MLS Formula 1 and Australian Football League (AFL); the Dallas Cowboys Golden State Warriors Paris Saint-Germain Chelsea FC and Tokyo Giants; the University of Notre Dame University of Alabama and University of Texas; the International Olympic Committee (IOC) England Rugby and the Union of European Football Associations (UEFA).

At Fanatics Commerce we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset

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