E-commerce Internship
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Job Summary
Internship France E-Commerce
Start date January 2027
Internship of 6 months - Master 1/2 - 1500 EUR
Location - Paris
Job Context
Reporting to the France E-Commerce D2C Specialist you will support the day-to-day execution and commercial activities of Pandoras France e-commerce business.
In this role you will gain hands-on experience across digital trading content management campaign execution reporting customer experience and e-commerce operations. You will work closely with the France E-Commerce Specialist and collaborate with Marketing CRM Customer Service Retail Supply and Global teams to support the successful execution of Pandoras online business.
This internship offers a unique opportunity to develop a broad understanding of e-commerce within a fast-paced international and commercially driven environment.
Key Responsibilities
Your responsibilities are structured around six main areas:
1. Support the day-to-day management of the France e-commerce site
Support homepage updates content changes and landing page creation.
Assist with onsite merchandising updates and product visibility checks.
Help ensure the France site remains accurate brand-compliant and commercially relevant.
Support the execution of local and global content updates.
2. Support campaign launches and key commercial activations
Assist in the execution of product launches gifting moments promotional activations and key trading periods such as Mothers Day Black Friday Cyber Week Valentines Day and Christmas.
Support campaign setup and launch readiness checks.
Help coordinate assets timelines and execution requirements.
Participate in launch reviews and implementation follow-up.
3. Support site quality assurance and customer experience
Perform routine site checks and QA reviews.
Identify content issues broken links missed updates customer journey issues and merchandising inconsistencies.
Escalate findings and track resolution.
Support initiatives to improve the customer experience and site usability.
4. Support e-commerce reporting and performance monitoring
Assist with the preparation of weekly trading reports and dashboards.
Help monitor key e-commerce KPIs including Revenue Traffic Conversion Rate AOV ASP and customer behaviours.
Support competitor monitoring and market intelligence activities.
Contribute to the preparation of business reviews and performance updates.
5. Support stakeholder coordination and project management
Help coordinate activities across Marketing CRM Customer Service Retail Supply and Global teams.
Track actions deadlines and project milestones.
Support asset collection campaign coordination and operational follow-up.
Assist in maintaining project trackers and documentation.
6. Contribute to continuous improvement
Identify opportunities to improve site execution customer experience and operational efficiency.
Share ideas based on competitor monitoring and industry trends.
Support testing learning and optimisation initiatives.
Contribute to team projects and ad hoc business needs.
WHO YOU ARE
Currently pursuing a Bachelors or Masters degree in Business Digital Marketing E-Commerce Management or a related field.
Strong interest in e-commerce digital business retail and customer experience.
Curious proactive and eager to learn in a fast-paced environment.
Strong organisational skills with attention to detail.
Comfortable working with Excel PowerPoint and digital tools.
Analytical mindset with an interest in understanding business performance and customer behaviour.
Strong communication and collaboration skills.
Fluent in French and English.
WHAT YOU WILL LEARN
E-commerce trading and commercial planning.
Content management and website operations.
Digital customer journeys and online merchandising.
Campaign execution and launch management.
Business performance analysis and KPI monitoring.
Cross-functional stakeholder management.
The day-to-day operations of a leading international D2C e-commerce business.
About Pandora
Pandora is the worlds largest jewellery brand. It designs manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through approximately 6800 points of sale including over 2600 concept stores.
Headquartered in Copenhagen Denmark Pandora employs more than 35000 people worldwide and manufactures its jewellery in two LEED Gold-certified facilities in Thailand primarily using recycled silver and gold. Pandora is committed to sustainability leadership and has set science-based targets to reduce greenhouse gas emissions by 50% across its operations and value chain by 2030.
At Pandora we believe that an inclusive and diverse workplace reflecting the diversity of society in our interactions with customers and colleagues is essential to fulfilling our mission: to give a voice to peoples loves. We are committed to fostering developing and preserving a culture of inclusion and diversity where every individual feels respected valued and empowered to reach their full potential.
Required Experience:
Intern
About Company
Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 7,400 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, ... View more
