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Consultant & Account Manager (HF)

Moka.Care


Job Location:

Paris - France

Daily Salary: EUR 10 - 10
Posted: 9 October 2026 (2 days ago)
Application Deadline: 6 January 2027
Vacancies: 1 Vacancy

Department:

Customer Care

Job Summary

Who are we

is a mental health solution for companieswith one mission in mind: nurturing healthy minds to foster healthy organizations.

We guideemployeesthrough individual and group therapy or coaching sessions.

Alongside we helpHR teams to take care of their employees mental health on a daily basis.

Where we are currently: Since our creation in December 2019 more than 400 companies (LOreal Spendesk Qonto Engie Castalie etc.) have joined and we now have over 300000 employees covered in France but also throughout the world!

We have raised 175 million euros and are 70 to help companies improve their mental well-being.

What we believe inExcellence in care is our obsession.

Culture is not nice words we put on the walls we have defined 4 tangible values to make this culture live:Team Play Optimism Ownership & Agility.


Why do we need you
As aConsultant & Account Manager your mission is to cultivate and strengthen relationships across our portfolio of clients including a part of key accounts. Youll drive value by identifying opportunities for growth through strategic up-sells and cross-sells directly contributing to mokas expansion and scalability. Your ultimate goal is to position as the trusted go-to partner for all their mental health needs.
Your Responsibilities:
  • Build strong relationships: Develop lasting partnerships with your high-profile clients including HR and People Directors.
  • Advise and implement solutions: Act as an expert in proposing and leading PSR audits transformation plans and mental health roadmaps to ensure our services remain relevant and impactful.
  • Manage your client portfolio proactively: Identify opportunities for improvement advise clients strategically and develop action plans using key data and insightful reports.
  • Drive growth through upsells: Regularly pitch new products and services to deliver value while contributing to business growth.
  • Ensure client retention: Lead contract renewals negotiations and signatures striving for 100% client retention.
  • Help us scale: Contribute to the continuous improvement of the Consultants/Account Managers department by optimizing processes and workflows.
Youre the ideal person if:
  • Experience & Adaptability: You have min. 3 years of experience in Consulting or Account Management within B2B services and youre eager to apply those skills in a fast-paced growing environment.
  • Bilingual Excellence: Youre fluent in both French and English with exceptional communication skills that allow you to engage clients effortlessly in both languages.
  • Client-Focused & Organized: You thrive in a client-facing role are highly organized and take pride in delivering personalized service to your portfolio of clients.
  • Analytically Strong: Your strong analytical skills empower you to not only deliver insightful reports but also identify opportunities for improvement and growth.
  • Process-Oriented & Tech-Savvy: You have a knack for process optimization and are comfortable navigating technical aspects to solve client challenges efficiently.
  • Calm Sales-Driven Leader: With a cool head under pressure you build strong relationships spot cross-sell and up-sell opportunities and lead with confidence to add value for both clients and the business.
45200 - 54200 a year
Package from 45200 gross/year to 54 200 gross/year (fix variable May) depending on your positioning within our internal grid.
This range is provided for indicative purposes only. The exact positioning will be determined based on your experience skills and fit for the role in order to ensure internal consistency and fairness.
Joining us you will
  • Participate in an entrepreneurial fast-growing adventure and the possibility of having a huge potential for evolution inside moka
  • See the concrete impact of your efforts each day and participate in nurturing healthy minds to foster healthy organizations
  • Grow as a person and learn within a team of great people
  • Be trusted: we hire great talents who lead us to the next level

Well take care of you
  • Access to: selfcare individual & group sessions and the possibility to test the new features in preview
  • Benefit Fund -May: up to 1500 net / year (125 net / month)
  • BSPCE for everyone
  • Work life balance: 60% at the office - 2 days per week or 1 week per month remotely
  • Swile Meal voucher card of 10/day (restaurants groceries and food apps)
  • Gymlib for sport & wellness allowance
  • Transportation allowance (50% reimbursed)
  • 7 weekholiday policy (& one additional day off per year)

Interview Process
  • Phone interview
  • Background Interview
  • A Case studyandjob focused interview to project yourself in your future day-to-day job
  • And finally a Value fit interview to make sure youll feel comfortable at moka
  • Offer and reverse interview
If needed we organize other informal talks like coffee with the team.
is a disability-friendly company.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC


About Company

Company Logo

Nous sommes l'allié santé mentale des entreprises. | Avec moka.care, prenez soin de la santé mentale de vos équipes.

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