Application Engineer General Vacuum EMEA (mfd) France
Job Summary
Application Engineering & Customer Support
- Understand customer processes and technical challenges; define measurement requirements and recommend appropriate INFICON solutions
- Perform application assessments feasibility studies and technical troubleshootingincluding systems using vacuum measurement (capacitance manometers Pirani gauges cold/hot cathode instruments) leak detection equipment (helium hydrogen/forming gas) residual gas analysis (RGA) and thin-film monitoring technologies
- Support customers with installation commissioning and optimization of solutions
- Analyze measurement data to identify root causes of vacuum and process issues
- Develop application-specific demonstrations proofs-of-concept and test plans
Sales Support & Pre-Sales
- Collaborate with Sales KAMs and SAMs to identify and qualify technical opportunities
- Participate in customer visits technical discussions and RFQ responses
- Deliver technical presentations product demonstrations and proof-of-concepts
- Develop technical and commercial value propositions based on customer needs
- Create technical proposals and support solution positioning
Project Leadership
- Lead or contribute to customer projects from initial requirements through successful deployment
- Define acceptance criteria and application KPIs
- Coordinate with Service and internal teams during installation and commissioning
- Follow up post-deployment to ensure customer satisfaction and identify upsell opportunities
- Document application knowledge and create reusable application guides and troubleshooting procedures
Technical Expertise Development
- Build and maintain deep expertise across the vacuum portfolio including vacuum fundamentals pressure measurement leak detection RGA pumping systems and coating applications
- Share customer insights with Product Management and Business Units
- Identify recurring customer challenges and propose new applications or solutions
- Develop internal and external training materials; coach colleagues and customers
Qualifications :
- Bachelors or Masters degree in Mechanical Engineering Electrical Engineering Physics Vacuum Technology Materials Science Chemical Engineering or a related technical discipline
- Typically 37 years of experience in vacuum technology instrumentation process engineering applications engineering service engineering or a related industrial environment
- Solid knowledge of vacuum technology vacuum system design and vacuum processes
- Understanding of pressure measurement principles and vacuum instrumentation (including gauges controllers and measurement systems)
- Experience working directly with customers is strongly preferred
- Fluent in English both written and spoken; additional languages are an asset
- Experience in an international environment is an advantage
- Willingness to travel regularly (30%) within EMEA
Additional Information :
INFICON offers a dynamic work environment that promotes diversity equality and inclusion. Our respectful innovative and vibrant corporate culture is evident in everything we do and how we do it.
What can you expect from us
- Smart and friendly colleagues who value team spirit a positive attitude and reliabilityand who always make sure theres plenty of fun to be had
- Opportunities to share bold ideas and contribute creatively
- Flexible work hours
- Competitive salary excellent benefits plus profit sharing
- Opportunities for continuing education and professional development
- Celebrating successes together and dealing openly with failures - theyre invaluable for our continuous growth
- Regular employee events
Take your next career step with us!
Would you like to learn more about us and find out what its like to be part of the INFICON family Explore INFICON at Career INFICON..
Remote Work :
Yes
Employment Type :
Full-time
About Company
INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. These analysis, measurement and control products are es ... View more