Advanced Service Technician
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Job Summary
We are seeking an experienced Advanced Service Technician to deliver high-level technical support for commissioning troubleshooting upgrades and servicing of equipment at customer sites and remotely. This role serves as a key resource for field teams and customers ensuring safe efficient and high-quality service delivery.
Key Responsibilities
Lead/support installation commissioning and upgrades of equipment on-site
Diagnose and resolve complex mechanical electrical hydraulic pneumatic and PLC issues
Provide technical guidance and training to field technicians and customers
Deliver remote support via phone/email to ensure fast issue resolution
Maintain accurate service reports documentation and system records
Collaborate with engineering and cross-functional teams for continuous improvement
Ensure compliance with all safety standards and procedures
Qualifications
Associate degree or equivalent technical training
5 years experience with industrial equipment (Signode or similar preferred)
Strong troubleshooting and problem-solving skills
Knowledge of electrical PLC hydraulic and mechanical systems
Proficient in English and MS Office
Team-oriented reliable and safety-focused
Additional Information
Up to 70% travel required
Work across field customer site remote and office environments
Join us to play a critical role in delivering reliable equipment performance and outstanding customer service.
Your application has been successfully submitted!
Required Experience:
IC
About Company
With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and prot ... View more
