Customer Support Team Lead Jobs in Fiji
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Customer Support Team Lead
Wise
Singapore - Singapore
KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...
Customer Experience Coordinator- Domestic
The Wonderful Company
Suva - Fiji
Major Objectives / Accountabilities: Provide individual support to customers across all products that we sell. Providing quotes to customers using the trade tariff provided by the Commercial team Create bookings once a request is received by a customer using CragoWise Arrange customs clearance docum...
