Exotel Techcom

Tech Support Engineer - L1About ExotelExotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011 Exotels cloud-based product suite powers 50 million daily engagements across voice video and messagi

Tech Support Engineer - L1About ExotelExotel is the emerging markets leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011 Exotels cloud-based product suite powers 50 million daily engagements across voice video and messagi

Role OverviewThe Tech Support Team Lead will be responsible for driving smooth operations of the Tech Support function by managing escalations shift coverage and ticket resolution. This role requires strong technical expertise customer empathy and leadership skills to guide the team e

Role OverviewThe Tech Support Team Lead will be responsible for driving smooth operations of the Tech Support function by managing escalations shift coverage and ticket resolution. This role requires strong technical expertise customer empathy and leadership skills to guide the team e