Process Improvement Jobs in Estonia

Were looking for a Operational Risk Senior Specialist to join our growing Payment Operations team in Tallinn.Your mission is to identify operational risks and controls working with operational product and other teams to coordinate assessment mitigation and monitoring of operational risks. Youll driv...

Help to create and execute the strategic plan and objectives outlined on a weekly basis as well as collaborate to achieve our higher-level OKRsIndependently and proactively make decisions and take actions based on established guidelines data analysis and best practicesCommunicate with precision to r...

Short introductionAs a WFM Lead you will play a crucial role in supporting our agents and operational teams to optimize SLA and efficiency whilst protecting agent well-being. Youll be supporting and levelling up our WFM team in our quest to provide the best and lowest-effort customer experience whil...

Were looking for a strategic thinker who can look beyond individual procedures to architect the entire ecosystem to join us in our Payment Operations team in Tallinn.As a Payment Operations Process Manager you will act as a Strategic Process Architect in Payment Operations. You own the high-level Pr...

We are looking for a Senior Product Specialist to join our Global Product Operations team (Account domain) to help build the worlds best account for managing and moving money. As a Senior Product Specialist you will take full ownership and responsibility of the Account domain and the execution of la...

Wise is seeking a Compliance Manager to act as a vital link between our global compliance policies and our KYC Operations.You will be responsible for creating the clear actionable procedures and guidelines our first-line KYC teams use every day. Your work will translate complex regulatory requiremen...

Were looking for an experienced lead to join our growing AML Investigations team in Tallinn Estonia. As a FinCrime Operations Senior Lead your mission is to ensure the effective assessment and mitigation of financial crime risks across operations. You will act as a vital connector between operationa...

Were looking for FinCrime Operations Senior Analysts to join our PEP/AM Screening team in Tallinn Estonia.As a FinCrime Operations Senior Analyst you will play a vital role in safeguarding Wise and its customers by identifying and mitigating financial crime risks. You will be responsible for conduct...

WFM Capacity Planning AnalystAs a WFM Capacity Planning Analyst you will play a crucial role in supporting our operational teams. You will be responsible for forecasting future workload and determining the optimal headcount required to provide exceptional customer support whilst ensuring our process...

OVERVIEW As Senior Operational Account Manager you are responsible for the operational setup management and development of relationships with Sportradars Odds and Live Data clients. The successful candidate will act as the primary point of contact for top tier clients of the sportsbook industry and...

The KYC Operations Senior Lead - SMA is responsible for overseeing multiple KYC Team Leads and their respective analyst teams. Your focus will be on driving team performance streamlining processes and being an advocate of the Wise values. You will need to ensure that your team is consistently delive...

Reporting to our EMEA Head of Talent Acquisition you will lead our Volume Talent Acquisition team across Tallinn and Budapest hiring for Customer Support KYC FinCrime and other servicing roles at scale. While this role isnt focused on day-to-day hands-on recruiting youll step in when needed. Your co...

Were looking for a Recovery Team Lead for the Payment Operations team to join us in the Tallinn office.Recovery is a team dedicated to prevention and mitigation of risks derived from chargebacks and other types of payment processing errors. Our mission is to minimise the impact of materialised loss...

We are looking for a Product Specialist to join the Grow (Investments) Operations team to enhance existing products and build the foundational infrastructure for Wises future investment solutions.As a Product Specialist in Grow Operations your role centers on end-to-end project ownership and operati...

Purpose  of the roleAs a Global Complaints Team Lead at Wise you will be instrumental in ensuring that our customers receive exceptional service and that their concerns are addressed promptly and effectively. Your primary purpose will be to execute a robust complaints management strategy that aligns...

The Card Disputes Automation Manager is responsible for overseeing the operational aspects of dispute management processes with a focus on driving automation initiatives to enhance efficiency accuracy resolution and compliance. This role bridges the gap between product technical automation solutions...

The Card Disputes Automation Manager is responsible for overseeing the operational aspects of dispute management processes with a focus on driving automation initiatives to enhance efficiency accuracy resolution and compliance. This role bridges the gap between product technical automation solutions...

We are looking for a Product Specialist to join our Global Product Operations (Merchant Chargeback and Investigations/Recurring Pay-In) team to help our customers receive their funds faster globally.As a Product Specialist your role will revolve around project management with an emphasis on operatio...

Were looking for a Workforce Management Senior Specialist to join our Operational team in our Tallinn office!As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholde...