Cards Billing and Settlement Operations Technical Lead

We are looking for a Technical Team Lead to take ownership of two critical Global Cards Operations domains: Cards Billing Operations and Cards Settlement Operations. You will sit at the intersection of operations product and engineering leading technical initiatives that drive down costs eliminate junk fees and ensure our scheme payouts are executed flawlessly and on time.

As the Technical Team Lead for Cards Billing & Settlements you will be the operational owner and technical anchor for your domains. You wont just be keeping the lights onyou will be re-engineering how we work. Your focus will be divided between two core missions:

1. Cards Billing Operations: Maintaining and optimizing scheme and partner costs. You will spearhead technical initiatives to increase fee transparency reconcile complex billing data and aggressively root out and reduce junk fees.

2. Cards Settlement Operations: Ensuring that settlement payouts to card schemes (e.g. Visa Mastercard) are executed strictly on time while continuously looking for structural ways to reduce settlement costs.

What Youll Do (Key Responsibilities & KPIs)

• Drive domain strategy and cost ownership
  Define the strategy for Spend Billing and Settlement Operations with a focus on reducing operational costs with schemes including Visa and Mastercard while maintaining on-time payout SLAs and strong internal controls.
• Own the yearly roadmap and team OKRs
  Translate business priorities into a clear roadmap actionable OKRs and team plans that support Product initiatives such as country launches new products (add-ons credit) contribution margin improvements and operational scalability.
• Own Billing and Settlement performance
  Be accountable for key domain KPIs including settlement payout SLA billing reconciliation rate cost per transaction and avoidable cost reduction.
• Drive technical problem solving and automation
  Lead root-cause analysis for settlement delays payout discrepancies billing issues and control gaps. Ensure that incidents are driven to resolution. Design scalable solutions that reduce manual reconciliation and payout.
• Own audit compliance and control readiness
  Ensure scheme mandates are effectively rolled out. Act as the main POC for external auditors to provide control evidence and ensure remediation actions are implemented timely. Continuously improve Billing and Settlement processes with appropriate checks approvals and accountability.
• Act as the main cross-functional point of contact
  Partner with Finance Treasury Analysts Payment Operations Internal Controls across Tallinn and London to raise or resolve billing and settlement matters including month-end reporting internal controls reports banking integrations (especially with US BIN sponsors).
• Manage coach and upskill the team
  Directly manage the team clarify ownership support performance and growth and upskill team members in project management SQL dashboards automation thinking and practical AI usage to improve efficiency.

Qualifications :

• Strong Visa/Mastercard billing and settlement domain expertise including scheme billing settlement cycles mandates and partner cost structures.
• Strong understanding of relevant payment methods and banking integrations including how settlement payouts are executed through existing payment rails such as direct debits bank transfers or other payout mechanisms.
• People management skills to directly manage coach develop and upskill the team.
• Strategic planning skills to own yearly roadmaps OKRs priorities and delivery plans across Billing and Settlement Operations.
• Stakeholder management skills with the ability to context-switch easily.
• Clear decision-making and communication skills to explain complex billing settlement cost and control issues to senior stakeholders.
• Prioritisation and trade-off judgment across SLA delivery cost reduction audit readiness Product launches and team capacity.

Additional Information :

If youre interested in the position please apply the latest on the 7th of August 2026 by submitting your CV in English.

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Remote Work :

No

Employment Type :

Full-time