Telephone Skills Jobs in Al Kuwayt
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Telephone Skills Jobs in Al Kuwayt
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TasksAnswer and direct incoming phone calls in a professional mannerProvide information to callers regarding company services and productsTransfer calls to appropriate departments or individualsTake messages accurately and relay them to the intended recipientsAssist with scheduling ap More...
Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services. wake-up call ser More...
Interrupt busy lines if an emergency warrants. Keep records of calls placed and received, and of related toll charges. Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. Monitor automated syste More...
Position Summary Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-r More...
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Ad More...
Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...
Responsiblity: Creating, updating, and distributing a call directory to all departments. Answering, screening, and forwarding calls in a professional and courteous manner. Handling general phone inquiries about the organization. Directing external calls to designated departments More...
Responsibilities: Creating, updating, and distributing a call directory to all departments. Answering, screening, and forwarding calls in a professional and courteous manner. Handling general phone inquiries about the organization. Directing external calls to designated departme More...
Responsiblity: Contact potential clients telephonically. Read the prepared script when pitching the company's products and services. Provide any information that the client requests. Redirect calls to the relevant department if necessary.
- Provide the customers with the information about the hotel and its surroundings; - Provide prompt, correct communications support; - Transfer incoming calls promptly to the appropriate extension; - Assist guests to make long distance calls by instructing them on the appropriate More...
Telephone Operator
Marriott International -
Sharm el Sheikh
-
Egypt
Providing guests with information about hotel amenities and services and local attractions. Assist guests in booking rooms and processing room service requests. Handle alarm requests and ensure they are executed on time. Handling guest complaints or concerns over the phone and escalat More...
Answer, record, record and process all guest calls, requests, questions or concerns. Manage the telephone exchange station. Process guest requests for wake-up calls, caller ID, do not disturb, call forwarding, teleconferencing, TDD calls, and unrecorded guest calls. Inform guests of a More...
Advise guest of any messages received Monitor busy or unanswered lines check back with callers on hold to update status and offer to take a message Receive record and relay messages accurately completely and legibly Activate deactivate guest room message lights as appropriate Ins More...
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. More...
Responsibilities: Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Kempinski standards. Write down messages accurately for our guests and deliver messages in a timely manner. Handle guests' request More...
Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon ca More...
ROLE AND RESPONSIBILITIES: Monitor and evaluate language quality using a standard internally built Communication Evaluation Form Utilize the data gathered from communications audits in exploring improvement opportunities and present findings and recommended solutions to the stakehold More...
About the Job:Embark on your next opportunity with Our Client a Fortune Global 500 organization. Explore innovative possibilities immerse yourself in our enriching culture and collaborate with skilled teams dedicated to your continual growth. We seek individuals with a blend of aptitu More...
Telephone Operator Supervisor
Marriott International, Inc -
Amman
-
Jordan
Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly. Process guest check-ins, Check-outs, room assignments, reservations, and cancellations. Block rooms; activate keys. Set up guest accounts; verify/adjust billing; secure More...
Devises work schedule for telephone operators ensuring adequate coverage of telephone switchboard at all times; revises work schedule as necessary. Prepares various reports such as traffic reports or weekly progress reports as requested by supervisor
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