Deliver a POC/demo that matches the benefits of products to customers’ business needs Create content for customer engagements and prepare for meetings with the internal sales team Actively listen and respond to customer questions and concerns Creating high-quality, solution messaging content including presentation decks, white papers, battle cards, and product demos Evangelizing the value of the solution to customers through customer-facing interactions and async communication Less

Conducting Deep Dives. You will dive into specific areas of support that are not currently meeting our quality bar (e.g., a decline in NPS or an increase in reopened tickets). Writing and Approving Improvement Proposals. You will draw from your rich experience as a customer support leader to make improvement recommendations aimed at achieving 100% customer satisfaction. Spend one day per week solving actual tickets from lower-level work queues to identify customer pain points and process inefficiencies and stay close to the work. Less

Implementing features: Make technical decisions and write high-quality code to deliver new features without causing regressions. Learning new technologies: Learn how to use AWS technologies to rebuild products or build new ones in the cloud. Owning a codebase: Become an expert in the products and uncover potential bugs through root cause analyses and code reviews. Less

Pull Request: Building directly on top of AWS, utilizing the full power and range of the platform to generate simple solutions that are easy to maintain Root Cause Analysis: Cracking the code on the toughest bugs by diving deep to find the true root cause and identifying permanent fixes based on your analysis Technical Coaching: Reviewing your teams’ output that doesn’t meet our quality bar, giving detailed coaching on pattern matching, using new technologies, and understanding architecture Build a team that delivers excellent work at a high pace Less

Building new functionalities. For every spec, you will make the appropriate method-level design decisions and write production-ready code to ensure flawless implementation.Building new product features and capabilities and helping to transform our portfolio of 100+ products into cloud-native applications. Less

Pull Request: Building directly on top of AWS, utilizing the full power and range of the platform to generate simple solutions that are easy to maintain Root Cause Analysis: Cracking the code on the toughest bugs by diving deep to find the true root cause and identifying permanent fixes based on your analysis Technical Coaching: Reviewing your teams’ output that doesn’t meet our quality bar, giving detailed coaching on pattern matching, using new technologies, and understanding architecture Build a team that delivers excellent work at a high pace Less

Identify press opportunities through evolving issues. Develop content for dissemination via press releases, social media, websites, and other distribution channels. Ensure that key messages align with vital business strategies. Serve as the organization’s media liaison and formal spokesperson. Conduct press conferences and briefings. Scan the media marketplace to keep up-to-date on the latest media trends. Monitor online and offline campaigns, and report on results. Negotiate with media channels to close competitive deals. Build and manage the organization's social media profile and presence. Promote additional projects to support new product launches. Build long-term relationships with media influencers. Appropriately manage the organization’s media budget. Less

Designing new and innovative products from scratch and writing high-quality code to bring them into production. Developing a deep knowledge of AWS technologies (no prior AWS experience required) and collaborating with AWS product teams to push their newest innovations forward. Keeping up-to-date on the most innovative cloud technologies and building the next wave of Trilogy’s enterprise software solutions from the ground up. Less

Designing new and innovative products from scratch and writing high-quality code to bring them into production. Developing a deep knowledge of AWS technologies (no prior AWS experience required) and collaborating with AWS product teams to push their newest innovations forwardKeeping up-to-date on the most innovative cloud technologies and building the next wave of Trilogy’s enterprise software solutions from the ground up. Less

1. Responsible for monthly project Forecast development and updates. 2. Responsible for review of monthly financial Statements and Rev Recognition. 3. Develop Project EACs 4. Interface with Vectrus Systems Corporation Headquarters for timely flow of charges through the intercompany accounts. 5. Insures compliance with Cost Accounting Standards. Ensures compliance with the Sarbanes-Oxley Act. 6. Responsible for monthly forecasting and reporting based on data from cost accounting systems. 7. Support VAT Tax filings 8. Statutory Tax Filings and supporting schedule development 10. Responsible to provide support, provide accurate back up and run reports for internal and external auditors. 11. Assist the Finance Manager in projects as needed. 12. Performs additional duties as required. Less

Accountable for maintaining a reliable, secure and standard technology footprint Oversees service request process for the site. Analyzing issues looking for trends and root causes to eliminate recurrences Follow up/solve service requests with users and IT colleagues (systems administrators, application specialists, global colleagues) Implement process improvements, improve/update work instructions Identify technology solutions to business problems through proofs of concept, pilots and project delivery Manage deployment of technical solutions based on user requirements and business value Provides technical support via phone, web, email chat and other company support channels as required Develops and/or follows standard procedures for proper escalation of unresolved issues to the appropriate internal teams or services vendor Ensure proper recording and closure of all issues Less

Supervise the daily operations of a Facilities Maintenance Branch trades shop in support of the Facility Maintenance Manager. The Trades Shop Supervisor provides technical/operational guidance and supervision to employees and teammates to ensure compliance with the Performance Work Statement (PWS) Operation and Maintenance (O&M) of facilities, infrastructure and utilities in the area of responsibility through inspections, preventive/corrective maintenance, and customer-generated work orders received through the facility work order reception desk. Support capabilities may include maintenance sections (Electrical, HVAC, Plumbing, Carpentry, Generators, Power Plant, Sewage Treatment Facility and Heavy Equipment, Custodial and Facility Installation Key Shops). Less

Establishes the contract-wide industrial hygiene and environmental programs to ensure that the Safety and Health Program incorporates current industrial hygiene standards, and, where applicable, conforms to Federal regulations. Significant experience using IH principles to anticipate, recognize, evaluate and control potential physical, chemical and biological health hazards present in the work environment as well as tracking and data analysis per recognized analytical methods so that appropriate regulatory standards can be applied to control risk. Experienced in environmental regulations, hazardous material management, pollution prevention program, spill control technology, and measuring/monitoring effectiveness of these programs. Communicates professionally, both orally and in writing, with other professionals as needed to relay scientific information necessary for job success. This includes, but is not limited to, staff meetings, performance appraisals, job requirements, metrics, projects plans, quality standard Less

Develops an effective plan for the layout, security, and safekeeping of materials and equipment during loading, delivering, and unloading Performs daily preventative maintenance inspections on assigned vehicles and ensures vehicles meet all Kuwaiti and US Government safety requirements for operation on public roadways Maintains a vehicle log in accordance with applicable rules and regulation Follows appropriate safety procedures when transporting equipment Responsible for inspecting the condition of the work site prior to setting up the crane Manipulates the machine to hoist position and/or transport material such as machinery, equipment and other construction products Must be aware of load limits based upon weather conditions and crane capacity Reports vehicle defects, malfunctions, accidents, traffic violations, or damage to the vehicles immediately to the supervisor or manager Less

Own and Grow AWS Revenue from assigned customers. Manage a pipeline of opportunities across your customers. Work closely with AWS partners and to deliver compelling solutions to our customers in Kuwait. Promote AWS Services to senior Decision Makers and CXOs at target accounts. Propose and execute against a comprehensive account/territory plan, that would grow the AWS business in Kuwait. Create & articulate compelling value propositions around AWS services and tie it to business goals and outcomes that would benefit AWS customers. Facilitate customer adoption, by removing blockers and building the ecosystem for AWS adoption at customers. Less

Inspecting and certifying acceptability of the services rendered throughout the period of performance in terms of quantity, quality, and timeliness as these terms are defined in the subcontract. This will require accessing secure or sensitive areas and locations. Reviews and approves reports and all materials provided by the Subcontractor as called for by the contract. Notifies the Vectrus Subcontract Administrator, Quality, and Supply and Services Manager if reports or other items submitted are to be rejected and states the basis for rejection. Completes and forwards timely progress reports, to the Vectrus Subcontract Administrator, Quality, and Supply and Services Manager Certifies the Subcontractor's invoices for payment, including any credit due Vectrus. This includes the authority to request the Subcontractor to make corrections and/or submit new invoices when clerical or other errors are detected Keeps detailed records of the Subcontractor's performance, and if it is not satisfactory or if problems are anticipated, notifies the, Vectrus Subcontract Administrator, Quality, and Supply and Services Manager in writing, as to the cause and recommends a course of action from a technical standpoint. Immediate notification is essential to assure that timely and appropriate action is taken to protect Vectrus rights under the Subcontract. Less

Manage the daily operations of the LMRS and WAVES Mass Notification System. Responsible for checking all conventional repeater sites that support the LMRS radio network. Responsible for fleet-mapping frequency and channel usage for all network users; reprogramming radios, over the air rekey (OTAR), and troubleshooting all associated equipment. Supervise all Technicians/Engineers who work on the LMRS and WAVES Mass Notification System. Able to work with outside agencies concerning the system and provide escort services when needed. Provide training for the Communication Engineers so their skills are up to date on current equipment. Provide fleet map annually and as directed by the COR or ACO. Act as the primary POC for all user generated issues relating to the LMRS and WAVES Mass Notification System. Less

The Dining Facility Supervisor shall be responsible for the performance and issuance of daily work instructions, menu preparation, stores movement, preventative maintenance, quality, customer satisfaction and personnel and subcontractor safety and supervision. Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services. Shall assist the DFAC Manager as required and lead operations in absence of the DFAC Manager. Food service operation services are 24/7/365 to include: DFAC management, cooking, food preparation, baking, serving, replenishing food, cleaning, and providing support to storeroom operations. Ensure customer flow rate corresponds with the serving line flow rate. Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used. Less

Dining Facility Manager will be responsible for food service operations and personnel supervision to include subcontractors in accordance with the performance work statement. Food service operation services include: DFAC management, cooking, food preparation, baking, serving, replenishing food, cleaning, storeroom operations, and DFAC equipment and hood and duct maintenance. Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used. Shall coordinate with the Government Food Service Advisor for preparation and posting of the daily/weekly menus. Manage subcontractor performance with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. Maintain all equipment accountability and serviceability and turn-in and ordering of stock levels. Less

We’re always looking for exceptional Back-end developers (independent contractors) to help our clients reach the next level! At Toptal, you will have the opportunity to develop new features and improve the quality of the existing codebase. Some of your main responsibilities will include: (1) write elegant, efficient, and testable code that is easy to maintain and debug, (2) cover code with tests and perform manual testing of features, while reviewing the work of colleagues, and (3) work on the infrastructure part of the project, collaborating with infrastructure Engineers. You will research, implement, test, and help other teams integrate new tools, and maintain some microservices that are in use across the whole Engineering departments. Most of our work is in Ruby, but we are not limited to it; we also develop and support Elixir, Node.js solutions, we work with ElasticSearch and Kafka, and we are into Docker, Kubernetes, and others. Less