Revel Hospitality is currently looking to source Waitress and Waitresses for a newly opened upscale restaurant in the north coast, Egypt.RequirementsFood and beverage menu knowledgeAssistance of guests during their visit and the confidence to handle guest complaintsTo be passionate about delivering great service and great food & beveragesExperience in Food and Beverage department and/or industryPrevious experience of cash handlingKnowledge of Food Hygiene RegulationsBenefitsTraining and development opportunitiesStaff mealsTransportationAccommodationCompetitive salaryMedical CoverageOne day OFF per weekUniform Food and beverage menu knowledge Assistance of guests\' during their visit and the confidence to handle guest complaints To be passionate about delivering great service and great food & beverages Experience in Food and Beverage department and/or industry Previous experience of cash handling Knowledge of Food Hygiene Regulations Less

Job Description Conduct: Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc. Safety Measures: Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times. Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures). Administers first aid to passengers where necessary. Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. Customer Service: Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft log book as per Air Arabia and GCAA/CAA adopted procedures. Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs. Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions. Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets. Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her. Crosschecking and Reports: Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate. Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying. Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff. Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers. Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain. Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives. Job Requirements Fresh graduates are encouraged to apply for this role. Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value. Active cabin crew license is an advantage. Capable of working in shift pattern and for extended working hours. Shows high flexibility and adaptability to frequent changes and busy schedules. Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs. Less

Revel Hospitality is currently looking to source Waitress and Waitresses for a newly opened upscale restaurant in the north coast, Egypt.RequirementsFood and beverage menu knowledgeAssistance of guests during their visit and the confidence to handle guest complaintsTo be passionate about delivering great service and great food & beveragesExperience in Food and Beverage department and/or industryPrevious experience of cash handlingKnowledge of Food Hygiene RegulationsBenefitsTraining and development opportunitiesStaff mealsTransportationAccommodationCompetitive salaryMedical CoverageOne day OFF per weekUniform Food and beverage menu knowledge Assistance of guests\' during their visit and the confidence to handle guest complaints To be passionate about delivering great service and great food & beverages Experience in Food and Beverage department and/or industry Previous experience of cash handling Knowledge of Food Hygiene Regulations Less

Job Description Setting up direct and indirect channels for fleet acquisition like referrals, vendors, street teams and conducting on ground marketing Activities like flyers, onboarding fairs etc. Creating offline and online campaigns for creating a strong Top of The Funnel base for smooth acquisition Understanding Captain trends and behaviors to discover the best opportunities for growth Proactively understanding and building seasonality in supply to activate relevant channels on timely basis to ensure continuous flow of supply Run forecasting models to continuously balance demand vs. supply utilization Vendor Management - Find vendors and manage vendor relationships to increase supply on the company Platform Setting quality schemes to enhance couriers behaviors and performance Optimizing delivery times & couriers earnings Job Requirements From 5 to 8 years work experience Excellent communication skills Excellent excel background Less

Job Description Instruct the staff in the direction and oversight of all culinary operations. Preparation and production of all meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability. Interacting with guests and clients. Monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly to Ensure consistency in the quality of dishes at all times. Managing customer relations when necessary. Manage food cost controls to contribute to Food and Beverage revenue. Creating and implementing menu selections for special banquet themes and events based on current food trends and regional tastes in partnership as needed. Less

Job Description Job purpose We are looking for a dedicated, well-spoken Onboarding Specialist to join ourteam. The responsibilities of the Onboarding Specialist include helpingCaptains learn the company policies and provides training on the App usage and buseet systems. Duties and responsibilities Meets the Captains in the onboarding meeting to introduce Buseet Work standards, and ask them to provide the hiring Docs. Delivers Buseet Captain Training to the captains including App usage, Soft Skills, Buseet Culture, Ops Process. Uploads the captains required data on the system Get the certified Captain to sign on the assigned work agreement which includes the Route details and fees Commit to the delivery SLA for his duties with the cross functional teams. Delivers periodic refreshment sessions for captain on site to maintain buseet quality standards up to date. Responsible for updating the captains with any new features training sessions. Delivers enhancement sessions for the reported outlier captains due to behavioural or performance incidents. Brainstorm ideas and critically re-think every process, all the time. Making sure that the Captain Onboarding & Training function is completing Buseet operations excellence process and work on developing it along the way. Less

Job Description Job purpose We are looking for Live Operations manager to oversee Live Operations on daily basis, delivering the captain’s training and handling questions, comments, and complaints regarding a Buseet service. Duties and responsibilities Responsible for captains, riders &Ops. complains handling​. Responsible for monitoring and tracking the day-to-day operations. Delivering the Captain’s training & onboarding​. Responsible for delivering the daily liveoperations​ reports. uploading the required data properly on the system and sync correctly. Identify ways to improve operation experiences and processes. Monitor & Evaluate the quality standardsthrough outbound call and on-groundvisits​ Reporting & Solving captain's issues.​ Reporting & follow-up client issues withother teams to ensure fast actions.​ Reporting daily technical issues with the development team and ensure fast action is taken. Less

Job Description Instruct the staff in the direction and oversight of all culinary operations. Preparation and production of all meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability. Interacting with guests and clients. Monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly to Ensure consistency in the quality of dishes at all times. Managing customer relations when necessary. Manage food cost controls to contribute to Food and Beverage revenue. Creating and implementing menu selections for special banquet themes and events based on current food trends and regional tastes in partnership as needed. Job Requirements Proven working experience as an Oriental Chef Keep up with cooking trends and best practices We provide accommodation full accommodation Age: maximum age 45 Less

Job Description Instruct the staff in the direction and oversight of all culinary operations. Preparation and production of all meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability. Interacting with guests and clients. Monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly to Ensure consistency in the quality of dishes at all times. Managing customer relations when necessary. Manage food cost controls to contribute to Food and Beverage revenue. Creating and implementing menu selections for special banquet themes and events based on current food trends and regional tastes in partnership as needed. مسئول عن تثبيت جودة الطعام كل الأوقات. الألتزام بالريسيبي لكل طبق. التعامل المباشر مع العملاء و تقديم الأطباق. Less

Job Description Job Overview: The Operation Support Specialist is responsible for face-to-face interactions and phone with Employees (Capital Delivery agents & drivers & Sales agent & workers) that include dealing with inquiries, complaints, requests, coaching, and dealing with violations. Also applies bonuses and deductions based on pre-set performance metrics. Responsibilities and Duties: Handling walk-in Employees who visit the operations Support office on a daily basis, dealing with their issues, requests, or complaints through one-stop resolution and for longer cases, assigning issues on the CRM system to concerned departments, and following up on each case. Represent the Employee’s voice in sharing feedback on their concerns through periodical reporting. Identify and prioritize Employee feedback, potential opportunities, and drive change in the needed areas, working closely with cross-functional teams. Work closely with relevant Employees and customer experience teams to streamline processes and apply best practices. Handling tickets received from other Capital Teams within agreed SLAs and quality standards. Work by metrics to evaluate captain KPIs including speed, efficiency, effectiveness, quality, and accuracy. Solve critical Employee problems and improve experience KPIs through data analytics and creation of action plans for continuous improvement. Identify gaps in Employees Experience and propose solutions to resolve & improve. Work on weekly/monthly reports. Less

Job Description Checks bad quality, labels & expiry date of products and report it to his direct report. Keeps his/her station and area clean and filled at all times as per the Par Level Preparation Makes sure that his/her section in clean and cutleries are clean and ready to be used. Makes sure to produce best items with best quality & design as per our standards. Makes sure to produce best items with best timing in order to WOWing the Guests’ expectations. Cleans his / her station and makes sure to take out all bad quality products during closing. Make sure to cook within safe temperature & zone and prepares his / her section and fills it for next shift. Attends to work fully dressed as per our standards plus pays attention to his / her personal, uniform hygiene. Other related tasks might be required from management Prepares, portioning and fills his / her daily section as per the Par Level Preparation List Vs. FIFO method during opening. Supports the person in charge to prepare the request related to the snack order. Make sure that the snack area kept cleanly, safely and securely and that the equipment is working properly. Help the team monitor the snack area conformity to fire and safety regulations. Always wear Gloves and Hairnets while pre-paring food. Provide guest services in line with our adopted Quality Policy statement to exceed their expectations and build their loyalty. Job Requirements Bachelor / technical degree in Hospitality Management or any relevant field. 2-3 years of experience as a Waiter / Barista / Captain. Very Good English. Less

About the Job Job purpose We are looking for a dedicated, well-spoken Onboarding Specialist to join ourteam. The responsibilities of the Onboarding Specialist include helpingCaptains learn the company policies and provides training on the App usage and buseet systems. Duties and responsibilities Meets the Captains in the onboarding meeting to introduce Buseet Work standards, and ask them to provide the hiring Docs. Delivers Buseet Captain Training to the captains including App usage, Soft Skills, Buseet Culture, Ops Process. Uploads the captains required data on the system Get the certified Captain to sign on the assigned work agreement which includes the Route details and fees Commit to the delivery SLA for his duties with the cross functional teams. Delivers periodic refreshment sessions for captain on site to maintain buseet quality standards up to date. Responsible for updating the captains with any new features training sessions. Delivers enhancement sessions for the reported outlier captains due to behavioural or performance incidents. Brainstorm ideas and critically re-think every process, all the time. Making sure that the Captain Onboarding & Training function is completing Buseet operations excellence process and work on developing it along the way. Less

About the Job A- Regional Cooperation: Liaison with global & regional teams regarding advertising campaigns & seasonal promotions. To share market insights, key economic indicators, religious / cultural pros & cons with the global team to develop an effective communication for the target customers. B- Media Management: To formulate and implement media activity across the media in order to raise awareness, drive business and enhance brand reputation Negotiate with Media Buying House. Devise the media strategy and to execute effective media mix Editing and developing adaptations of television commercials and music /audio files for the campaign. To ensure that all media communications (i.e. press, radio TV, website, online/social media activity) is integrated with marketing and other strategic campaigns Disseminating all the copies of the TVCs to the relevant TV channels/publications and compiling analysis of media reports. Reconcile media invoices and agency bills. Production of localized TVCs and Animated Function Video, from concept to final TVC/Video. C- Event Management (Launch & Media Events): Manage legal contract negotiations and execution (while protecting brand’s interest) with agencies/vendors. Planningof events from start to finish according to requirements, target audience and objectives Negotiate with and source the vendors and suppliers. Supervising all operations. Covering 360-degree aspects of the entire event. Selection of talent pool, finalizing celebrity list and event agenda. Coordinating simultaneously with event managers, hospitality partners, banquet staff, caterers and with local teams. Ensuring minimum gate crashing by deploying and coordinating with security teams at the entrances To utilize the latest tools, metrics and techniques; advising on new trends and best practice Ensure event is completed smoothly and step up to resolve any problems that might occur Analyze the event’s success and prepare reports D- PR & Strategic Partnerships/Sponsorships: Liaison with Print & Electronic Media & News Portals. Maintaining a cordial relation with the stakeholders. Coordinate all public relations activities Leveraging existing media relationships and cultivate new contacts. Create content for press releases, byline articles and reports. Monitor, analyze and compiling PR reports on regular basis. Maintain cordial relations with media and celebrities and take leverage of video shout outs and picture stories on Instagram Facebook etc. Keeping an eye on the popular sports events/programs for collaboration. Job Requirements Presentable Excellent Command of English Language Intensive Experience in the Public Relations & Brand Strategy field . Females only Less

Job Purpose Act as the first point of contact to answer all business data queries and develop effective reporting using various BI tools Responsibilities Develop and implement effective reporting using various BI and assessment tools to minimize risk and proactively identify problem areas. Produce in-depth analysis of the core KPIs using the tools available to him/her (Tableau, Redash etc.) Support the data analytics process by developing reports, queries and data pipelines that can lead to add new data sources or new views in our data Produce basic analysis identifying any movements in the core KPIS, as well as keep track of MtD vs Target numbers Execute basic tasks on Careem tools including but not limited to Fare/payment cycle adjustments, Car and DCT addition/editing, setting/disabling peaks, sending communications, troubleshooting Captain issues very quickly on Solutions, , navigating Gearbox to check configurations or identifying incorrect configs, troubleshooting B&G issues, peak problems as well as Care related issues Proactively pitches new ideas, hypothesis tests and experiments to his/her team lead to gather feedback/approval or to fine tune his/her approach. Understand the overall budget and its constituents well and can provide valuable input to his/her manager on how/where to spend efficiently to maximize results based on experiments and tests. Know all the main data sources that are relevant for his/her function, can easily identify data discrepancies/issues and can escalate to the relevant teams/channels. Qualifications & Skills Required Educated to BS Level (or equivalent) within a subject relevant to the position such as Computer science or Engineering with 3 to 5 years of experience Demonstrated experience working in an analytical role Demonstrated experience with business intelligence and visualization tools creating management dashboards Good analytical skills and a passion to work with large sets of data Passionate about learning new technologies and working on a product of massive scale and impact Should have Experience in using SQL queries against large amounts of data Experience in Tableau, Python, R, Spark, Hive is a plus Less

About the Job A- Regional Cooperation: Liaison with global & regional teams regarding advertising campaigns & seasonal promotions. To share market insights, key economic indicators, religious / cultural pros & cons with the global team to develop an effective communication for the target customers. B- Media Management: To formulate and implement media activity across the media in order to raise awareness, drive business and enhance brand reputation Negotiate with Media Buying House. Devise the media strategy and to execute effective media mix Editing and developing adaptations of television commercials and music /audio files for the campaign. To ensure that all media communications (i.e. press, radio TV, website, online/social media activity) is integrated with marketing and other strategic campaigns Disseminating all the copies of the TVCs to the relevant TV channels/publications and compiling analysis of media reports. Reconcile media invoices and agency bills. Production of localized TVCs and Animated Function Video, from concept to final TVC/Video. C- Event Management (Launch & Media Events): Manage legal contract negotiations and execution (while protecting brand’s interest) with agencies/vendors. Planningof events from start to finish according to requirements, target audience and objectives Negotiate with and source the vendors and suppliers. Supervising all operations. Covering 360-degree aspects of the entire event. Selection of talent pool, finalizing celebrity list and event agenda. Coordinating simultaneously with event managers, hospitality partners, banquet staff, caterers and with local teams. Ensuring minimum gate crashing by deploying and coordinating with security teams at the entrances To utilize the latest tools, metrics and techniques; advising on new trends and best practice Ensure event is completed smoothly and step up to resolve any problems that might occur Analyze the event’s success and prepare reports D- PR & Strategic Partnerships/Sponsorships: Liaison with Print & Electronic Media & News Portals. Maintaining a cordial relation with the stakeholders. Coordinate all public relations activities Leveraging existing media relationships and cultivate new contacts. Create content for press releases, byline articles and reports. Monitor, analyze and compiling PR reports on regular basis. Maintain cordial relations with media and celebrities and take leverage of video shout outs and picture stories on Instagram Facebook etc. Keeping an eye on the popular sports events/programs for collaboration. Job Requirements Presentable Excellent Command of English Language Intensive Experience in the Public Relations & Brand Strategy field . Females highly preferred Less

About the role: You will be the mission critical leader in the country, working closely with the GM to strategize, plan, and guarantee operations and supply in all business verticals in Egypt. You will leverage deep analytical insights to deliver high impact results and be the person in charge of all operations KPIs and operations and supply budgets. You will be leading operations projects from A to Z while you'll be executing some of the tasks and delegating the others to your relevant team members Analytics and data drive everything we do: transportation, strategy, decisions and people. We have two networks we are trying to build: Customers and Captains (drivers). Your focus will be on both sides while safeguarding the operations, you'll be focusing on both captain and customer experience. In Careem world, you will be responsible for the operations, supply of captains in Egypt. You will focus on building the largest fleet, getting the most out of it and ensuring the quality of the user experience. Your world will be incredibly diverse: you will design innovative processes to onboard Captains, manage utilization, proactively manage product team discussions; feeding tech team with customer and captain feedback, ensure Captain satisfaction and lead from the front on this exciting growth journey building the fastest growing company in the region About you: Passion for Analytics: Must be strategic and analytical - we are looking for colleagues who are able to give strategic direction to the operations team based on company and country priorities and goals while making sense of data, being very analytical Hunger to get things done: Super strong project management skills, with a focus on proactively finding practical solutions to problems Leader: Strong leader who can mentor and coach his/her team Strong Work Ethic: Careemers work incredibly hard and we love doing it. People Skills: need to be able to build and maintain relationships with a diverse group of people. Selling ideas and beliefs is what will make you successful. Entrepreneurship: have entrepreneurial spirit - we are looking for colleagues who won't mind rolling up the sleeves and getting things done to their team while leading in the front and being an example to the team Experience: At least 10 years of experience in operations (senior management) and can manage budget while being performance and KPI's driven Less

Duties and responsibilities: To handle all ground operations related to the B2B contracts Making sure captains picked up employees on time “Arrival & departure” Deliver trip schedule changes to captains and manage the use of the spare buses. Monthly reports for driver’s effectiveness Solve captain issues Receive requests/complaints from captain service representatives and take the right action. Schedule driver's on various routes Make sure the new buses as accredited safety reports. Job Requirements Qualifications: Academic Background & Professional Experience: Graduated from a reputable university. 2-3 years of experience in transportation/trucking/dispatching field Required Knowledge / Skills / Languages: Negotiation skills Management skills Teamwork Microsoft office is a must Less