IT Engineer – SysAdmin & Security (temporary contract)

About You

You are an IT Operations Engineer with hands-on experience managing enterprise IT environments end-to-end. You thrive in fast-paced high-visibility environments where operational reliability security and responsiveness are critical to success.

You are comfortable managing identity and access operations endpoint security corporate infrastructure integrations and high-volume support activities with minimal supervision. You bring a proactive and solution-oriented mindset capable of troubleshooting complex technical issues maintaining operational stability and improving IT processes through strong documentation and collaboration practices.

You enjoy working across multiple systems and stakeholders balancing operational execution with security governance and user support. You are highly organized detail-oriented and committed to maintaining scalable and secure IT operations within dynamic business environments.

• This role operates under a 6-month contractor model with the possibility of extension.

You Bring to Applaudo the Following Competencies:

• 5 years of experience in IT Operations IT Systems Administration or related senior-level roles.
• Hands-on experience administering Microsoft Entra (Azure AD) including identity governance access management and directory services.
• Experience with endpoint management platforms for device configuration security compliance and lifecycle management.
• Strong experience with Microsoft Defender for threat detection response and security monitoring.
• Proven experience configuring managing and troubleshooting VPN infrastructure.
• Solid understanding of system integrations and API-based connectivity across IT ecosystems.
• Experience managing corporate email infrastructure including provisioning configuration and issue resolution.
• Familiarity with HubSpot or similar CRM platforms from an IT administration perspective.
• Proven ability to manage high ticket volumes while maintaining SLA compliance.
• Strong troubleshooting skills across hardware software and network environments.
• Excellent documentation skills including runbooks operational processes and knowledge management.
• Strong communication skills with the ability to work autonomously and cross-functionally.
• B2 English proficiency for direct collaboration with US-based stakeholders.

You Will Be Accountable for the Following Responsibilities:

• Administer and manage Microsoft Entra (Azure AD) including identity governance access policies and directory services.
• Oversee endpoint management activities ensuring device configuration compliance and lifecycle management.
• Manage Microsoft Defender for threat detection response and security monitoring.
• Configure maintain and troubleshoot VPN infrastructure to ensure secure and reliable remote connectivity.
• Own and maintain system integrations across the IT ecosystem ensuring operational reliability and uptime.
• Manage corporate email infrastructure including provisioning configuration and escalation resolution.
• Administer HubSpot and support CRM-related IT operational activities.
• Handle and resolve IT support tickets efficiently while maintaining service quality and SLA adherence.
• Support shipping label systems and related logistics platform integrations.
• Document operational processes configurations and runbooks to support scalability and knowledge management.
• Identify and mitigate operational risks proactively to strengthen IT resilience and security posture.
• Collaborate cross-functionally with internal teams and vendors to resolve issues and drive continuous improvement initiatives.

Qualifications :

• 5 years of experience in IT Operations or IT Systems Administration.
• Hands-on experience with Microsoft Entra (Azure AD) and identity governance.
• Strong experience with Microsoft Defender and endpoint security.
• Experience managing VPN infrastructure and IT support operations.
• B2 English proficiency.

Additional Information :

About Us

We Are Engineered Different.

At Applaudo talented people design build and scale meaningful AI-powered solutions that create real business impact. As an AI-native organization we collaborate across design development cloud data and artificial intelligence to turn ideas into scalable products that transform how companies operate make decisions and grow.

We are building a high-performance culture grounded in five values: Empowering Excellence Collaborative Teamwork Unsolicited Respect Consistent Transparency and Efficient Communication. These define how we work how we support one another and how we hold ourselves accountable.

Applaudo is a place for people who want to learn fast take ownership and work alongside strong teams they are proud to belong to. Joining us means being part of an organization that is evolving intentionally investing in modern ways of working and leading AI-native transformation at scale.

Remote Work :

Yes

Employment Type :

Full-time