Rtm Analyst Jobs in Cairo
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Real Time Analyst
Foundever De
Cairo - Egypt
Required LanguageEnglishEmployment TypeFull timeContract TypePermanentDescriptionJOB TITLE: RTM AnalystPURPOSE OF JOBThe mission of the Real Time Analyst is to monitor actual vs. plan delivery at queue & agent level to ensure that the correct number of agents are available at the right times to achi...
Coordinator Rtm
Delivery Hero
Cairo - Egypt
ROLE SUMMARYRTM Analyst is responsible for ensuring that operations are performing according to key call center performance metrics such as service level adherence absenteeism utilization AHT FTE occupancy Tardiness & conformance. Handling real-time and historical data. WHATS ON YOUR PLATEExecutes p...
