Quality Coach Jobs in Cairo

Responsibilities : Monitor & score all types of customers’ transactions remote & side by side based on the Quality Monitoring Forms. Coach errors (non-critical and critical errors) made by CSRs and monitored by the QA team as well as recognition for CSRs with 0 error c More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Job Description Monitor remote/side by side calls. Monitor unusual occurrences, report follow-up procedures, and report daily, monthly, and year-to-date comparisons. Analyze customer complaints and bad ratings and set an action plan. Analyze quality scores and share the insights More...

Responsibilty: Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams. Devising ways to improve the manufacturing process to ensure higher-quality goods. Devising, improving, and reviewing new s More...

Develop and maintain technical learning paths for the incident management teams in different Data, voice and cloud tracks Identify knowledge gaps within the operations area , analyze training needs and set up a training plan Conduct performance quality review of all team More...

Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines Conduct team briefings on performance, Qualitative inputs, Process updates, top e More...

Knowledge and Experience of Travel Industry Exceptional listening and analytical skills Understanding on Quality tools Ability and willingness to work 24X7 (including night shifts) Excellent written and verbal communication skills Demonstrated ability to work well in a team envir More...

. Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets . Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines . Conduct team briefings on performance, Qualitative inputs, Process updates, t More...

Provide expert guidance and coaching to product teams on agile product development methodologies, best practices, and frameworks Collaborate with product teams to define and refine product visions, roadmaps, and strategies based on agile principles and customer-centric approaches More...

Responsibilities: Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams. Devising ways to improve the manufacturing process to ensure higher-quality goods. Devising, improving, and reviewing ne More...

Responsibilty: Reviewing our manufacturing specifications to identify materials needed for production. Researching, sourcing, and assessing the best vendors to supply the necessary materials. Visiting vendor facilities and observing the manufacturing environment to review and ass More...

Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production standards. Examining the quality of raw materials that are used in production. Monito More...

Follow established KYC/AML processes for new and existing clients/vendors in line with relevant Deloitte Global and local policies, undertake due diligence and to raise any concerns to the quality risk representative/management. Perform AML risk assessment and analyze AML risks ass More...

Responsiblity: Understanding customer expectations of and needs from a product. Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production stand More...

Responsibilities: Understanding customer expectations of and needs from a product. Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production s More...

Work to inspect the product and ensure that it conforms to the required standards. Develop plans and methods for testing products to ensure their quality. One of the tasks of the quality supervisor is to inspect problems and errors in products, find out the causes, and try to find More...

Responsibilities: Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Col More...

Responsiblity: Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams. Devising ways to improve the manufacturing process to ensure higher-quality goods. Devising, improving, and reviewing new s More...

Responsibilities: Monitoring all processes activities and procedures which includes daily cases debugging and quality issues recording. Applying internal auditing procedures like daily cases scoring, random field and inventory visits. Vendor audits on quarterly basis plus followi More...