Travel OTA Product Owner

Job Title: Travel OTA Product Owner

Term: 12 months

Location: Cairo Egypt

Relevant experience: 8-10 years in travel/ OTA travel distribution

Mandatory requirements: Experience with the travel industry/ travel platforms (e.g. Amadeus Sabre )

PURPOSE OF JOB
The Travel OTA Product Owner is accountable for defining prioritizing and continuously improvingthe end-to-end digital travel booking experience across flights hotels and car rentals. The roleowns the product vision roadmap backlog and delivery outcomes across customer experiencesupplier connectivity commercial performance operational readiness and post-booking support.

TASKS
Core Responsibilities and Accountabilities

• Product Strategy and Roadmap: Define the product vision and strategic roadmap for flights hotels and carrentals aligned to business goals customer needs partner obligations and market trends.
• Backlog Ownership and Delivery Prioritization: Own and maintain the product backlog translating businessneeds into user stories acceptance criteria workflow definitions and release scope.
• Customer Experience and Journey Ownership: Own the end-to-end traveler journey from search throughbooking confirmation servicing cancellation refund and post-trip support.
• Supplier Platform and Integration Management: Coordinate with airline hotel car rental aggregator GDSNDC bedbank and API partners to define required capabilities and service expectations.
• Commercial and Performance Management: Track and improve conversion booking volume revenue margincancellation rate refund cycle time customer satisfaction and operational cost-to-serve.
• Stakeholder Management and Governance: Act as the primary product point of contact across businesstechnology operations partnerships customer support finance legal and compliance teams; run governanceforums and provide executive-ready updates.

Product Scope
Product Area

• Flights-Own search relevance fare display booking flow ticketing ancillaries airline rules schedulechanges cancellations refunds and integration quality across airline GDS NDC or aggregatorpartners.
• Hotels- Own property content availability rate accuracy room selection booking confirmation cancellation terms special requests merchant/agency model flows and supplier service quality.
• Car Rentals- Own vehicle availability rental conditions pick-up/drop-off logic insurance and add-ons supplier confirmation cancellation handling and post-booking service rules.
• Cross-Product- Own unified booking journey traveler profile payment flow loyalty earn/redemption notifications customer servicing reporting reconciliation and exception handling.

Knowledge and Experience

• Strong understanding of OTA business models travel distribution supplier integrations and digital bookingjourneys.
• Working knowledge of flight hotel and car rental product flows including pricing availability bookingcancellation refund and servicing logic.
• Ability to translate commercial and operational needs into clear product requirements and delivery priorities.
• Strong stakeholder management across commercial technology operations finance legalcompliance support and external suppliers.
• Data-driven decision-making with ability to interpret performance trends customer friction points andoperational incidents.
• Practical understanding of agile delivery backlog management release planning and product governance.
• Executive communication skills with ability to present trade-offs risks roadmap status and required decisionsclearly.
  

Mandatory Skills**

• Travel OTA / online travel product ownership experience and strong knowledge of the flight vertical
• Knowledge of supplier connectivity and integrations including GDS NDC aggregator bedbank API or similartravel platforms.
• Strong analytical orientation with ability to track product performance and convert insights into roadmappriorities.
• Understanding of travel payments pricing/rate rules cancellations refunds reconciliation customer support andexception management is a plus
  

Preferred Skills

• Experience in all three product domains- flights hotels and car rentals
• Excellent cross-functional stakeholder management and governance discipline across business technologyoperations legal compliance and external partners.
• Hands-on experience defining user stories acceptance criteria journey flows release scope and backlogpriorities.