Product Consultant

Reference Agency

Job Location:

Cairo - Egypt

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Our client is a software house and looking to hire A Product Consultant is the junior delivery practitioner in CS. They configure products deliver training run onboarding handle L1 post-go-live support and deliver product demos. They work alongside Senior CSMs freeing them for strategic accounts complex deliveries and Agentic AI workflow design. This is an apprenticeship toward Senior CSM in 23 years.

What You Own:

Application-layer product configuration through the GUI (routing rules permissions workflows) under Senior CSM guidance.
End-to-end client onboarding sessions navigation key workflows admin operations.
Structured user training at client sites design materials facilitate track adoption.
L1 post-go-live support: how-to questions configuration clarifications workflow adjustments training follow-ups.
Product demonstrations for prospects and existing clients (under Senior CSM supervision).
Demo environment preparation: data setup prospect-specific configuration anticipated questions.
Request tracking and pattern surfacing to Senior CSM and Head of CS.

Requirements

What You Bring:

12 years in enterprise software delivery implementation application support or technical client-facing work.
Hands-on configuration through the application GUI. Has translated at least one business rule into product configuration.
Comfort with structured training delivery even one planned session to client users.
JSON literacy and basic technical reading. API concepts at basic level. Verified in Stage 3.
ArabicEnglish bilingual at professional level (verified mid-call).
Cairo-based on-site available for regular client visits.
Comfortable working under and alongside a Senior CSM no territorial energy.

Nice-to-Have:

Document management / ECM / workflow automation familiarity.
Junior implementation consultant experience at a software services company (Asset LinkDev ITWorx Raya).
IT helpdesk experience with enterprise software exposure.
AI tool fluency (ChatGPT Claude prompt engineering automation tools).
Government or large-corporate client exposure.

Our client is a software house and looking to hire A Product Consultant is the junior delivery practitioner in CS. They configure products deliver training run onboarding handle L1 post-go-live support and deliver product demos. They work alongside Senior CSMs freeing them for strategic accounts com...

Application-layer product configuration through the GUI (routing rules permissions workflows) under Senior CSM guidance.
End-to-end client onboarding sessions navigation key workflows admin operations.
Structured user training at client sites design materials facilitate track adoption.
L1 post-go-live support: how-to questions configuration clarifications workflow adjustments training follow-ups.
Product demonstrations for prospects and existing clients (under Senior CSM supervision).
Demo environment preparation: data setup prospect-specific configuration anticipated questions.
Request tracking and pattern surfacing to Senior CSM and Head of CS.

Requirements

What You Bring:

12 years in enterprise software delivery implementation application support or technical client-facing work.
Hands-on configuration through the application GUI. Has translated at least one business rule into product configuration.
Comfort with structured training delivery even one planned session to client users.
JSON literacy and basic technical reading. API concepts at basic level. Verified in Stage 3.
ArabicEnglish bilingual at professional level (verified mid-call).
Cairo-based on-site available for regular client visits.
Comfortable working under and alongside a Senior CSM no territorial energy.

Nice-to-Have:

Document management / ECM / workflow automation familiarity.
Junior implementation consultant experience at a software services company (Asset LinkDev ITWorx Raya).
IT helpdesk experience with enterprise software exposure.
AI tool fluency (ChatGPT Claude prompt engineering automation tools).
Government or large-corporate client exposure.