Agent Ocean Import
Job Summary
As an Agent Ocean Import you will ensure the timely and accurate movement of freight and information while delivering a high level of customer service.
You will support daily operations coordinate shipments and maintain strong communication with customers and internal teams.
Operations
- Open and manage import files in the system
- Receive and verify shipping documents
- Process shipments in line with company procedures
- Monitor shipments and provide status updates
- Ensure accurate and timely invoicing
- Maintain accurate data entry in operational systems
- Follow customer SOPs and compliance requirements
Customer Service
- Communicate with customers promptly and professionally
- Coordinate with overseas offices and service providers
- Resolve issues or escalate when needed
- Maintain strong working relationships with customers
Qualifications :
- Bachelors degree or equivalent
- Basic understanding of freight forwarding or logistics
- Good computer skills (Microsoft Office Excel Word)
- Good communication skills in English (written and verbal)
- Strong attention to detail and organization
- Ability to work in a team and manage daily tasks effectively
- Positive attitude and willingness to learn
Additional Information :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Remote Work :
No
Employment Type :
Full-time
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more