Customer Support Jobs in Egypt

Responsiblity: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their i More...

Responsibilty: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Provi More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Responsiblity: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote their i More...

Responsibilities Responsible for the customer support experience with Microsoft Dynamics CRM Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Following standard procedures for prope More...

Trilogic Recruitment, specialising in Engineering, IT and Finance, are looking to take onboard their new star! Due to continuous growth year on year, we are looking to recruit a Trainee Recruitment Consultant based in and We are a boutique recruitment agency specialising in finding h More...

Responsibilities: The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and creating appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Responsibilty: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selec More...

Lead and manage a team of Team Leaders, providing guidance, support, and mentorship to ensure optimal performance and professional development. Develop and implement strategies to achieve KPIs, such as customer satisfaction, response time, first contact resolution, and other releva More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to the More...

Responsibilty: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in More...

Responsiblity: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products in More...

Regional Support Manager Basic Requirements At least 5 years of technical customer support experience At least 3 years of experience writing code in a professional setting A proven ability to enhance your code using AI tools, such as Code Interpreter Experience running highly More...

Job Description Receives all system issues from different stakeholders. Support business stakeholders (commercial, operations, customer support, and accounting) whenever they face any system issue. Investigates on reasons behind each issue, finds the root cause, and communicates More...

Senior Product Support Manager At least 5 years of technical customer support experience At least 3 years of experience writing code in a professional setting A proven ability to enhance your code using AI tools, such as Code Interpreter Experience running highly technical AI More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our product More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...