Complex Cases Jobs in Cairo

Role Summary/OverviewHandling Customer Critical Cases and Coming up with resolutions in different markets (UAE Kuwait QatarBahrain etc.) Support the first line and investigating Customer and partner calls. What Did We Order New ventures (talabat Pro Rewards tDine etc.) in different markets (UAE Kuwa...

DescriptionCEQUENS is a global AI powered customer engagement solutions provider that simplifies customer engagement for businesses through its innovative reliable and secure communication solutions. Established in 2011 CEQUENS offers a comprehensive suite of APIs including SMS WhatsApp for Business...

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.A Day in the LifeAt Medtronic you can begin a life-long career...

We are Amazons Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again owning Digital Device & Alexa executive customer escalations globally. The Senior ECR Specialist is a key point of...

The Resolution Manager plays a critical role in driving faster resolution to complex customer issues and cross-functional alignment. This role requires deep understanding of company processes strong analytical thinking and the ability to navigate product operational and customer-impacting challenges...

We are Amazons Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again owning Digital Device & Alexa executive customer escalations globally.The Senior ECR Specialist is a key point of c...

We are Amazons Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again owning Digital Device & Alexa executive customer escalations globally. The Senior ECR Specialist is a key point of...

COMPANY DESCRIPTIONAs market leader in enterprise application software SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom warehouse to storefront on premise to cloud desktop to mobile device SAP empowers people and organizations to...

DescriptionPsychologist Maternal Mental Health- AMAN projectTEAM/PROGRAMME: Operation ProgramLOCATION: Greater CairoGRADE: 5CONTRACT LENGTH: until end of 2026Child Safeguarding:Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children...

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexib...

Job Description:The Associate Relations Manager will serve as the point of contact for Associate Relations issues and inquiries for a cross functional (supply & demand & office) client group in Egypt for 2 sites (CAI OCT). The IMEA AR manager provides AR support to all segments in Egypt . The role s...

Job OverviewThe Returns Associate is responsible for managing the end-to-end returns process including reviewing returned items processing refunds in the system and ensuring compliance with company return policies. The role ensures accurate refund processing proper documentation and coordination wit...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collabora...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

We are Amazons Tech Support Executive Customer Relations group and work on behalf of Senior Leaders to resolve complex customer problems and prevent similar issues from happening again owning Digital Device & Alexa executive customer escalations globally. The Senior ECR Specialist is a key point of...

Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner.Address customer inquiries related to accounts transactions payment plans and technical concerns.Resolve complaints efficiently while ensuring compliance with company...

Receive review and resolve tickets assigned by the Customer Operations team in line with SLAs.Communicate with vendors to verify details resolve discrepancies and ensure corrective actions are taken promptly.Coordinate with internal teams (Customer Operations Logistics and Vendor Operations) to reso...

Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.Our trusted portfolio of brands i...

Hardship Level (not applicable for home-based)A (least hardship)Family Type (not applicable for home-based)FamilyStaff Member / Affiliate TypeUNOPS LICA6Target Start DateDeadline for ApplicationsAugust 3 2025Terms of Reference-Proven experience in GBV case management and counselling including in the...

Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and...