UX Quality Control Jobs in Dominican Republic
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2 Jobs Found | Sort By : Relevance | Posted Date
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Service Desk Quality Analyst
Black Birch Technology Group
We are seeking a Service Desk Quality Analyst to evaluate ticket handling quality ensure SLA compliance and identify improvement opportunities that enhance user experience. Responsibilities include daily ticket review proper documentation reassignment when needed trend identification and end of day...
Quality Director Bpo C2c1
Patricia Baez Company
Job Title: Quality Director BPO Department: Quality / Process Assurance Reports to: VP of Operations / Chief Operating Officer Job Purpose To lead the organizational quality strategy and ensure that all BPO services comply with client standards applicable regulations and global best practices. Res...