Service Quality Jobs in Dominican Republic

We are seeking a Quality Manager Customer Experience to lead service excellence and quality enhancement initiatives across municipal operations in Ras Al Khaimah. This role is ideal for professionals with a multidisciplinary consultancy background particularly those experienced in engineering qualit...

On Site Position- SDE Santo Domingo Este The IT Client Success Manager MSP is a strategic client facing role responsible for managing relationships with existing clients and ensuring long term satisfaction retention and service alignment.This role acts as a bridge between clients and internal techni...

Cluster Director of Housekeeping Location: Puerto Plata Dominican Republic Industry: Hospitality / Resort Operations Operational Scope: Approximately 500 staff members Property Scale: 6 lodging units within the same resort complex approximately 1200 hotel keys Position Overview We are seeking a hi...

Team Lead (Customer Service / Operations) Santo Domingo Dominican RepublicEnglish Level: Minimum C1C2 (Conversational / Intermediate) Industry: Call Center / BPO / Retail / Customer Service Position Overview We are seeking a motivated and performance-driven Team Lead to supervise a frontline custom...

Responsibilities:Drive and execute VCA strategy across the Caribbean countries proactively capitalizing on regional opportunitiesCreate business insights including user experience and recommendation for consulting projectsProject management of bespoke complex projects working together with client fa...

Responsibilities:Lead the gathering and analysis of information support the formulation and testing of hypotheses to address client business problemProduce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic guid...