Service Jobs in Dominican Republic

We are seeking a Service Desk QA Analyst who will be responsible for evaluating ticket quality ensuring SLA compliance identifying service improvement opportunities and enhancing the overall user experience. This role will also lead the creation and delivery of Service Desk training programs and ser...

We are seeking a highly organized and customer focused Service Desk Coordinator to support the daily operations of the IT Service Desk. This role is responsible for coordinating ticket flow monitoring service levels supporting technician scheduling communicating with users and ensuring timely resolu...

English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create documentation and...

English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create documentation and...

THIS IS FOR AN OVERNIGHT SHIFT. 2 POSITIONS AVAILABLE. ENGLISH C1 IS A MUST. English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support a...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support and work closely with international teams in a fast paced tech driven environm...

Job Summary We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work staying organized and guiding clie...

Job Summary We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work staying organized and guiding clie...

Job Summary We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work staying organized and guiding clie...

Were looking for a Level 2 System and Service Desk Technician to support maintain and improve our core IT infrastructure. This role serves as an escalation point for complex technical issues and plays a key role in ensuring system reliability performance and security.Youll work closely with internal...