Operations Intern

This is a remote position.

On behalf of our client a fast-growing US tax & accounting software startup we are seeking a highly organized and detail-oriented Operations Intern located in Latin America (e.g. Dominican Republic Chile etc.).

Our client is backed by leading global VC funds and is on a mission to make accounting tax and compliance seamless scalable and affordable for US-registered technology startups by combining cutting-edge software with human services. Launched in 2022 they already serve hundreds of US companies and are expanding rapidly. This is a fully remote entry-level position perfect for someone looking to launch their career in the global tech ecosystem.

In this role you will ensure the accuracy consistency and completeness of customer records documentation and operational workflows. Your work will be critical in maintaining smooth backend processes that directly support an exceptional customer experience.

• Data Management & Entry: Maintain accurate and up-to-date customer data across all systems by entering information auditing for errors and correcting inconsistencies.
  

• Documentation & Organization: Organize and manage documents files and internal knowledge bases so that cross-functional teams can easily access information.
  

• Operational Task Management: Handle day-to-day operational tasks such as updating records tracking open items and monitoring deadlines to ensure timely completion.
  

• Data Collection & Tracking: Gather review and verify key data points while proactively spotting and fixing errors.
  

• Process Optimization: Identify opportunities to improve recurring tasks and workflows; suggest simpler more efficient ways of working and support the implementation of new processes.
  

• Cross-Functional Support: Work closely with customer support product and delivery teams to share information align on updates and ensure smooth coordination.
  

• Technical Issue Coordination: Collaborate with engineering teams to track prioritize and resolve escalated technical issues ensuring updates are communicated clearly to stakeholders.
  

• Experience: No prior experience is required! This is an entry-level internship open to current students and fresh graduates.
  

• Skills: Strong organizational and multitasking skills - you can manage multiple data streams without letting details slip.
  

• Tools: Familiarity with productivity and collaboration tools like Notion Google Drive Airtable Slack and/or CRM platforms.
  

• Communication: Excellent written and verbal English communication skills.
  

• Traits: High level of accuracy reliability and pride in delivering clean consistent work. You have a proactive problem-solving mindset and a willingness to take ownership of repetitive yet business-critical tasks.
  

• Competitive Compensation: A competitive stipend/salary benchmarked to local remote standards and participation in the companys stock option scheme.
  

• Flexible Leave: Generous paid time off policy including dedicated monthly health/period leave for female employees.
  

• Remote Work Flexibility: Work from the comfort of your home.
  

• Tech Setup: Provision of hardware (such as a MacBook and external monitor) or a dedicated tech stipend to ensure a comfortable home office setup.