Microsoft 365 Engineer
Santo Domingo Este - Dominican Republic
Job Summary
We are seeking a skilled and proactive Microsoft 365 Administrator to manage support and optimize our Microsoft 365 environment. This role is responsible for user and license administration Exchange Online management Teams governance SharePoint and OneDrive administration identity and access management through Entra ID and security/compliance operations across the Microsoft ecosystem.
The ideal candidate is detail oriented security focused and experienced in maintaining a stable secure and efficient M365 environment while supporting end users and business operations.
Requirements
Microsoft 365 Administration
Exchange Online
Teams Governance
SharePoint & OneDrive Administration
Entra ID & Identity Management
Security & Compliance
Required
Preferred
Technical Skills
Soft Skills
Required Skills:
Exceptional written communication skills Ability to translate technical concepts into clear concise content Strong organizational and research abilities Experience maintaining IT documentation or knowledge base systems Familiarity with ITIL IT service operations and ticketing workflows Technical Skills Required Proficiency with Microsoft 365 and documentation tools Experience with ITSM systems (ConnectWise Jira Service Management Zendesk etc.) Basic understanding of IT support processes (OS networks applications) Experience with IT Glue Confluence or HaloITSM is preferred Education & Certifications High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus Benefits Competitive Salary Packages Paid Sick Days Continuous Training and Growth Performance-Based Incentives Private Health Insurance Christmas Bonus Supportive culture that values employee well-being
Required Education:
High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus