Microsoft 365 Engineer


Monthly Salary: DOP 90000 - 120000
Experience Required: 4-5years
Posted on: 21 days ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a skilled and proactive Microsoft 365 Administrator to manage support and optimize our Microsoft 365 environment. This role is responsible for user and license administration Exchange Online management Teams governance SharePoint and OneDrive administration identity and access management through Entra ID and security/compliance operations across the Microsoft ecosystem.

The ideal candidate is detail oriented security focused and experienced in maintaining a stable secure and efficient M365 environment while supporting end users and business operations.



Requirements

Microsoft 365 Administration

Manage the full user and license lifecycle including onboarding offboarding provisioning deprovisioning and license assignments
Administer Microsoft 365 tenant configurations and services
Monitor platform health service performance and usage trends
Maintain documentation procedures and system configurations

Exchange Online

Manage mailboxes shared mailboxes distribution groups and mail-enabled security groups
Troubleshoot mail flow issues and email delivery problems
Configure and manage spam filtering anti-phishing and email protection policies
Support retention archiving and mailbox compliance requirements

Teams Governance

Administer Microsoft Teams policies permissions and governance standards
Manage Teams lifecycle collaboration settings and external access
Support Teams integrations meeting policies and communication settings
Ensure governance and compliance best practices are maintained

SharePoint & OneDrive Administration

Manage SharePoint Online sites permissions and storage configurations
Administer OneDrive policies sharing settings and collaboration controls
Support file migrations data organization and access management
Troubleshoot synchronization and access issues

Entra ID & Identity Management

Manage Microsoft Entra ID users groups and identity configurations
Configure and maintain Conditional Access policies
Administer Multi Factor Authentication (MFA) and Self Service Password Reset (SSPR)
Monitor identity security risks and access controls

Security & Compliance

Configure and manage retention policies and compliance settings
Monitor Microsoft Secure Score and implement improvement recommendations
Support data protection governance and compliance initiatives
Assist with security audits reporting and incident response activities

Required

Experience administering Microsoft 365 environments
Strong knowledge of Exchange Online Teams SharePoint Online and OneDrive
Experience with Microsoft Entra ID Conditional Access MFA and SSPR
Understanding of Microsoft security and compliance tools
Experience troubleshooting user access mail flow and collaboration platform issues
Strong communication documentation and problem solving skills

Preferred

Microsoft certifications such as MS 900 MS 102 SC 300 or related certifications
Experience with PowerShell scripting and automation
Knowledge of Intune Defender or Azure administration
Experience supporting hybrid environments

Technical Skills

Microsoft 365 Administration
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive for Business
Microsoft Entra ID
Conditional Access
MFA & SSPR
Security & Compliance Center
Retention Policies
Microsoft Secure Score
PowerShell

Soft Skills

Strong attention to detail
Excellent organizational skills
Ability to manage multiple priorities
Strong customer service mindset
Proactive and security focused approach
Effective written and verbal communication skills




Required Skills:

Exceptional written communication skills Ability to translate technical concepts into clear concise content Strong organizational and research abilities Experience maintaining IT documentation or knowledge base systems Familiarity with ITIL IT service operations and ticketing workflows Technical Skills Required Proficiency with Microsoft 365 and documentation tools Experience with ITSM systems (ConnectWise Jira Service Management Zendesk etc.) Basic understanding of IT support processes (OS networks applications) Experience with IT Glue Confluence or HaloITSM is preferred Education & Certifications High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus Benefits Competitive Salary Packages Paid Sick Days Continuous Training and Growth Performance-Based Incentives Private Health Insurance Christmas Bonus Supportive culture that values employee well-being


Required Education:

High School Diploma required Associates or Bachelors degree in IT Communications or related field preferred Certifications in technical writing or ITIL are a plus

We are seeking a skilled and proactive Microsoft 365 Administrator to manage support and optimize our Microsoft 365 environment. This role is responsible for user and license administration Exchange Online management Teams governance SharePoint and OneDrive administration identity and access managem...