Enrollment Specialist
Monte Plata - Dominican Republic
Job Summary
Location Requirement: Dominican Republic or South Africa
Schedule: Full-Time US Business Hours
Work Setup: 100% Remote
Hiring Preference: Female Candidates Only
We are a growing network of early childhood education schools across the United States and are seeking a highly motivated Enrollment Specialist to join our team.
As the first point of contact for prospective families you will answer inquiries via phone email and web follow up with leads schedule campus tours and guide families through the enrollment process. You will work closely with school leadership teams and maintain accurate records in our CRM system.
This role involves spending most of your day speaking with American families so excellent spoken and written English is required.
- Respond to inbound inquiries from prospective families
- Conduct outbound follow-up calls and emails
- Schedule campus tours and appointments
- Guide families through the enrollment process
- Maintain accurate CRM records and lead tracking
- Collaborate with school leaders to support enrollment goals
- 1 year of customer service experience
- Experience in sales lead generation or customer acquisition
- Excellent verbal and written English communication skills
- Warm professional and persuasive communication style
- Strong organizational and multitasking abilities
- Ability to manage a high volume of leads and follow-ups
- Comfortable working independently in a remote environment
- Experience with Salesforce CRM
- Location Requirement: Dominican Republic or South Africa
- Experience working with U.S.-based customers
- Background in admissions enrollment education or call center environments
If you are a strong communicator who enjoys helping families and thrives in a fast-paced customer-focused environment wed love to hear from you.