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Case Manager

Black Birch Technology Group

Job Location:

Santo Domingo Este - Dominican Republic

Monthly Salary: RD$ 60000 - 60000

Experience Required: 1-3years

Posted: 18 July 2026 (30+ days ago)

Application Deadline: 15 October 2026

Vacancies: 1 Vacancy

Job Summary

We are seeking a compassionate organized and detail-oriented Case Manager to support clients by coordinating services developing care or service plans and ensuring that individual needs are met efficiently and effectively. The ideal candidate will have strong interpersonal skills the ability to multitask and a commitment to helping others navigate resources and support systems.

This is an Hybrid POSITION- We are located at the Coral Mall SDE

This position requires a C1 English

Assess client needs and develop individualized case or service plans
Coordinate services and resources across departments agencies or providers
Maintain accurate and timely documentation of client progress and case updates
Serve as the main point of contact for clients families and partner organizations
Monitor client progress and adjust plans as needed to achieve outcomes
Advocate on behalf of clients to ensure access to services and support
Ensure compliance with internal policies legal requirements and industry standards
Conduct regular follow-ups to ensure continuity of care or services
Participate in team meetings case reviews and training session

Requirements

Hands on experience on Social Work Psychology Healthcare Human Services etc.
2 years of case management or related experience
Strong organizational and time management skills
Excellent verbal and written communication abilities
Ability to handle sensitive information with professionalism and confidentiality
Proficiency in case management software and Microsoft Office Suite
C1 English Level

Certification in case management (CCM ACM or equivalent)
Experience working with CRM platforms
Crisis management or conflict resolution training
Knowledge of local resources support services or legal/healthcare systems

Benefits

Competitive Salary Packages

Paid Sick Days

Continuous Training and Growth

Performance based Incentives

Private Health Insurance

Christmas Bonus

Supportive culture that values employee well being

Required Skills:

Hands on experience on Social Work Psychology Healthcare Human Services etc. 2 years of case management or related experience Strong organizational and time management skills Excellent verbal and written communication abilities Ability to handle sensitive information with professionalism and confidentiality Proficiency in case management software and Microsoft Office Suite C1 English Level Certification in case management (CCM ACM or equivalent) Experience working with CRM platforms Crisis management or conflict resolution training Knowledge of local resources support services or legal/healthcare systems

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