System Administrator EPOS Telecommunication Lab

Join Us as Our New Telecommunication Lab System Administrator

Every day thousands of professionals rely on EPOS headsets for clear premium audio. To ensure our products work seamlessly with a wide variety of desk phones softphones UC platforms and communication systems we operate a sophisticated Telecommunication Lab. With our current lab maintainer retiring we are looking for a passionate and structured System Administrator to take ownership of this critical environment.
This is a hands-on role where you oversee a fully functioning lab setup and help shape its future.

Your Role and Key Responsibilities

As our new System Administrator you will manage maintain and further develop our Telecommunication Lab infrastructure. You will support R&D Support and external partners with their testing and development needs.
You will work with a wide range of technologies including PBX systems VoIP network infrastructure firewalls servers telephony devices and monitoring tools across both on-site and remote locations. Your key responsibilities will include:

• Maintain and administer the Telecommunication Lab including softphones desk phones backend systems and remote lab sites.
• Keep all equipment updated with the latest secure firmware and software versions.
• Manage firewall VPN VLAN DNS DHCP and network configurations (currently pfSense-based).
• Oversee Linux servers (Debian) VMware ESXi Proxmox test environments and Synology backup systems.
• Monitor health system using e.g. Zabbix and ensure strong security across all components.
• Configure and manage VoIP systems SIP profiles PBX integrations and softphone clients (Teams Zoom etc.).
• Handle firmware updates and SIP provisioning for a variety of IP desk phones.
• Assist Support and R&D teams with new Tele Lab infrastructure requests.
• Provide user support for lab equipment access and test setups.
• Coordinate with vendors partners and internal experts when specialized knowledge is required.
• Maintain clear documentation of systems networks configurations diagrams and procedures.
• Ensure remote lab locations remain secure stable and aligned with central configuration.

What You Bring

• Solid knowledge of IP networking and network security (CCNA or similar preferred).
• Experience with VoIP SIP unified communications and telephony systems.
• Familiarity with desk phone provisioning and softphone platforms.
• Good understanding of Windows macOS and Linux administration.
• Structured self-driven mindset with strong problemsolving skills.
• Ability to collaborate effectively and communicate clearly in English.
• Creativity and willingness to adopt new technologies.
• Ability to coordinate and lead activities when needed.

What EPOS Offers

When you join EPOS Group A/S you become part of a global company offering strong opportunities for both professional and personal development. You will work in a modern innovative environment with an informal culture where your ideas matter and you have real influence on your daily work.
At EPOS we value diversity equity and inclusion. We are committed to creating a workplace where everyone feels welcome respected and able to contribute. We encourage applications from all qualified candidates regardless of ethnicity age gender background or education.

Application Details

If you have questions about the position feel free to contact: Jan Piil Head of Software Test.
Phone:.
Please submit your application in English as soon as possible and no later than 9th of August 2026.
Applications are reviewed and interviews are conducted continuously. Applications are only accepted through our online recruitment system.
We are looking forward to hearing from you!