Senior Product Manager

Job Description

Global Checkout & POS Experience

Location: Charlotte NC or Copenhagen DK Team: Global Digital Retail Experience

Circle K is one of the worlds largest convenience and fuel retail networks serving millions of customers every day across 29 countries. We are in the midst of an ambitious digital transformation reimagining how our customers shop pay and engage with us in store.

We are investing in a next-generation globally scalable Point-of-Sale (POS) platform and growing our product organization with a Senior Product Manager to lead it. This is a rare greenfield opportunity: you will define the vision build the roadmap and deliver a modern POS ecosystem from the ground up one that seamlessly connects payments loyalty merchandising and store operations across our global footprint.

If you are energized by building platform-defining products in complex high-volume retail environments and want to shape how digital and physical commerce converge at the moment of transaction for a globally iconic brand this is your role.

As Senior Product Manager for Global Checkout & POS you will own the vision strategy and delivery of Circle Ks next-generation checkout platform across regions.

Product Strategy & Vision

• Define and articulate the long-term vision for Circle Ks checkout and POS ecosystem enabling fast seamless integrated transaction experiences across all markets.

• Develop a multi-year roadmap covering in-store checkout assisted checkout self-checkout and emerging checkout models.

• Lead the evolution from legacy systems to a flexible API-driven globally scalable POS platform.

• Translate business priorities speed of service basket size loyalty engagement payment innovation into clear product strategies.

End-to-End Product Ownership

• Own the full lifecycle of the POS and checkout platform from discovery and architecture through delivery rollout and continuous optimization.

• Lead the design and delivery of core capabilities including:

• Transaction processing & orchestration

• Payments: card mobile wallets and emerging methods

• Loyalty identification and redemption

• Promotions pricing and merchandising integration

• Basket building & upsell flows

• Receipt and post-transaction experiences

• Ensure scalability resilience and performance for high-volume real-time retail environments across regions.

• Define and track key KPIs including transaction speed wait time uptime tender mix loyalty attach and conversion.

Global Platform & Rollout Leadership

• Partner with operations to drive a multi-region rollout strategy balancing global standardization with regional flexibility.

• Partner with regional teams to pilot iterate and scale the platform across diverse store formats and regulatory environments.

• Lead go-to-market readiness for each launch: operational workflows store training and adoption.

Cross-Functional Leadership

• Serve as the central connector across Global Payments Loyalty Merchandising Retail Media and Store Operations ensuring a unified checkout experience.

• Partner with engineering and architecture teams to define modern POS architecture integrations and platform capabilities.

• Collaborate closely with UX to design intuitive fast and reliable experiences for customers and store associates alike.

• Align stakeholders across business units driving clarity prioritization and execution in a complex matrixed environment.

• Lead strategic design thinking sessions to envision future checkout experiences and drive product innovation.

Customer & Store Experience Focus

• Champion a customer-first and associate-friendly checkout experience balancing speed simplicity and operational efficiency.

• Lead service design efforts across the end-to-end checkout journey from basket building through payment and receipt.

• Incorporate real-world store insights to ensure solutions are optimized for high-throughput retail environments.

Required Qualifications

• 7 years of product management experience including ownership of complex high-scale platforms or transactional systems.

• Strong experience with POS systems checkout flows or payment ecosystems in retail or similar environments.

• Proven track record of building or modernizing platforms from the ground up ideally in enterprise environments.

• Experience leading multi-region or global product rollouts.

• Technical fluency across POS architecture payments APIs and integration with backend systems.

• Demonstrated ability to operate in highly matrixed organizations aligning multiple stakeholders and driving outcomes.

• Strong strategic thinking prioritization and executive communication skills.

• Bachelors degree in Business Engineering Computer Science or a related field.

Preferred Qualifications

• Experience in convenience retail grocery fuel or high-volume physical retail environments.

• Familiarity with payment technologies compliance and regulatory considerations across regions.

• Experience with modern cloud-based composable commerce or headless POS architectures.

• Service design or design thinking experience.

• Advanced degree (MBA or equivalent).

You will thrive in this role if you:

• Are energized by greenfield opportunities you love defining a category-level platform from scratch rather than inheriting one.

• Think globally but execute pragmatically across diverse markets and regulatory environments.

• Are equally comfortable discussing technical architecture and customer experience design.

• Obsess over speed reliability and simplicity at the moment of transaction.

• Excel at rallying cross-functional teams around a bold shared vision.

• Communicate clearly and influence confidently at every level of the organization.

• Thrive in ambiguity and bring structure and momentum to complex evolving problem spaces.

• Build something that matters: this is a net-new platform not a feature your fingerprints will be on the architecture that serves millions of customers globally.

• Global scale from day one: your work will span markets across North America Europe Asia and beyond.

• Invest in transformation: Circle K is committed to building a world-class product and UX culture and you will be central to that mission.

• Collaborative and innovative culture: work alongside passionate driven teams across digital retail operations payments and engineering.