Key Account Manager

No Relocation Assistance Offered
Job Number#175442 - Copenhagen Copenhagen Denmark

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Location: Copenhagen

Reporting: Country CDT Leader

Salary range pa: DKK 589500 - DKK 655000

Do you want to make a difference in the lives of people and their pets What about having the opportunity to connect with others across the world full of stimulating discussions and making impactful contributions If this is how you see your career Hills is the place to be! Hills Pet Nutrition is a division of Colgate-Palmolive Company and the maker of Prescription Diet and Science Plan brand pet food. Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best leading-edge pet nutrition technology products and expertise to pet owners veterinary professionals and other key pet professionals worldwide. Our company is a globally recognized Best Place to Work.

Position Summary:

You will assume customer management responsibilities for strategic partners of Hills primary role is to drive accelerated growth and superior customer engagement with our key customers in E-Commerce and Omni channel to help achieve the companys distribution sales share and profit goals. You will develop and execute customer-specific commercial plans to achieve net sales share and margin goals. The focus of this position is a complex omnichannel customer with high sales high store counts large geographical footprint and a strong marketplace influence where strong leadership is needed to engage customers at the highest level with strategic plans.

What you will do

• Connect the dots - You have a pulse on the big picture to identify areas of opportunity for products and programs develop Customer specific 7Ps strategies that incorporate consumer insights and have an awareness of competitor activity to deliver against your business objectives

• Develops and maintains processes and plans to analyze the customers business channels (clinics ). Evaluates business trends shopper insights and findings from post analysis of performed activities which uses customer consumption and other available data

• Leads customer meetings to influence support of Hills Go-to-Market plans

• Develops and executes annual strategic plans and initiatives to achieve the commercial goals

• Engage customers on category growth expectations and opportunities. Developing category and brand solutions to drive the Hills business

• Customizes specific programs with Hills ODG Activation team using Hills brand strategies to drive incremental sales

• Establish partnerships with internal and external cross-functional teams. These relationships thrive on mutual trust and integrity to achieve deliverables and execute against strategy and goals

• Builds and maintains accurate volume promotion and spend forecasts to reflect baseline sales and promotion plans including managing customer payments

• Collaborates internally to carry out the Hills retail environment and brand strategy within investment guidelines

• Drives forward actions in monthly customer planning meetings to review actuals plus plan-to-go

Skills and Competencies:

• Growth Mindset: Ability to operate in a fluid cross-commercial environment with an eagerness to learn and a high level of curiosity.

• Omnichannel Oriented: Familiarity with the Pet Parent Shopper journey and Moments that Matter across vet brick-and-mortar and eCommerce channels.

• Analytical Proficiency: Ability to leverage AI-enabled tools and cross-commercial analytics to monitor execution effectiveness and assist in resource allocation.

• Collaboration & Syncing: Strong capability to work as One Commercial Team alongside Marketing Customer Development and external trade partners.

Required Qualifications:

• Bachelors degree in Business Marketing Customer Development or a related field.

• Demonstrated track record of success managing large sophisticated customer relationship

• 3 years of experience managing digital or omni-channel customers and/or digital marketing

• Strong influence and negotiations skills for mutually-beneficial solutions with persistence compromise and respect

• Ability to discover common ground identify vital interests and understand the customers underlying priorities

• Strong analytical and problem solving capabilities with demonstrated proficiency in basic analytic tools (G-sheets Excel) to develop share-driving 7Ps recommendations

• Ability to create highly influential and persuasive presentations using slideshow tools (G-Slides PPT)

• Ability to handle ambiguity and strategize solutions for the customers business and 7Ps plan performance and quickly develop alternative plans as needed

• Ability to work effectively across functions channels and categories to align priorities solve problems optimize resources and drive effective execution

• Excellent oral and written communication skills.

• Fluency in English (written and oral).

Preferred Qualifications:

• Prior entry-level experience or internships in Marketing Brand Management or Customer Development within a global or matrixed organization.

• Pet Nutrition or related FMCG industry experience.

• Knowledge of Retail Environment strategies.

• Strong tech-fluency and experience using AI-powered tools.

• Able to communicate in Danish Swedish Finnish and/or Norwegian.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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