IT Support, Netcompany Operations

Would you like to provide IT support for both national and international colleagues and users while being part of a company that develops impactful solutions for the public and private sectors As an IT Supporter for one of our clients you provide support across the organization and contribute to improving our processes.

Responsibilities and technologies

In this role you become part of Netcompany Operations working within a team that supports one of our clients. You have the opportunity to improve existing processes and contribute to developing new ones such as optimizing operational workflows splitting or consolidating current procedures.

Your responsibilities will typically include:

• Handling requests through our ticketing system such as ordering hardware and assigning software licenses.
• Managing practical tasks including receiving preparing and distributing hardware.
• Contributing to service documentation and knowledge management.
• Reviewing and maintaining various types of documentation including work instructions and process documentation.

About you

To succeed in this role you:

• Have a relevant IT-related education.
• Have experience working in IT Support or Service Desk.
• Are familiar with Windows 11 and Microsoft technologies such as Azure AD SharePoint and M365.
• Are process-oriented and have knowledge of general ITSM regardless of the specific tools used.
• Are a collaborative team player with a structured analytical mindset and a curiosity to learn new technologies and processes.

Continue developing with us
At Netcompany we focus on your personal and professional development. 

When you join us you will be assigned a personal mentor who will guide you through your development and help you achieve your goals. The close relationship with an experienced colleague helps ensure the well-being of each employee and provides you with concrete insights into the many different career opportunities as you build your experience. 

Additionally you will be enrolled in our internal training programme Netcompany Academy where you are offered courses and seminars on everything from technologies to customer management. All courses are taught by experienced Netcompany colleagues ensuring that all content is highly relevant and builds upon your professional skills preparing you for various tasks and continuously improving your expertise throughout your career with us. 

Join an inclusive community 

At Netcompany we highly prioritise an inclusive community. We actively promote an open and welcoming work culture based on collaboration and mutual trust where there is always an opportunity for sparring. 

As part of our culture and values all employees regardless of background identity and experience are met with understanding and respect and given equal opportunities for development and well-being. 

As we are an international company with offices in many countries you will have the opportunity to learn and collaborate internationally with colleagues from across the world. We offer a shared environment where we engage with each other across departments and projects. Additionally we have a wide range of social and professional events that provide you with the best opportunities to expand and build a network early in your career. 

Send us your application
Upload your resume and a motivational letter to our recruitment system via the link. If you have unanswered questions feel free to write to

All qualified candidates are encouraged to apply regardless of gender gender expression sexuality disability age religion and belief political views nationality ethnicity or social background.

We are committed to creating an inclusive and diverse environment. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process please email our recruiters at for assistance. #LI-SA1

Remote Work :

No

Employment Type :

Full-time