Hotline Engineer

Are you passionate about international collaboration and eager to join a dynamic growing business Become a vital part of our fantastic team in the Hotline department in Aarhus! As a Hotline Engineer in our Customer Diagnostics Center youll receive comprehensive training to deliver exceptional support to our global customers.

Welcome to our Hotline-department
Join our Aarhus office and become part of a dedicated team of more than 20 experts with over 350 years of combined experience providing round-the-clock support to our customers worldwide. During your first 2-3 years youll undergo extensive training to become an independent support specialist for our global customers. Expect around 40 days of travel per year with more travel initially as part of your training. To ensure the relevant areas are covered you will be highly involved in planning the training.

Your key responsibilities will be:

• Technical support for our international customers including training and counselling
• Troubleshooting via remote support
• Help customers correct errors and/or implement updates on-site
• Contribute to the further development of performance monitoring and data analysis in order to prevent errors
• Take care of Hotline-case reporting

Broad technical understanding and willingness to learn
You have a background in electrical engineering possibly combined with a marine engineering education or similar. Ideally you have experience in troubleshooting and rectifying errors on complex systems. Most importantly is your possession of broad technical knowledge and willingness to learn. Knowledge of Siemens PLC Allen Bradley Windows OS Linux and SQL Databases will be an advantage but if you lack any of it we will be happy to teach you.
Fluency in English both written and spoken is essential. Proficiency in Danish is a plus.

You thrive in managing stakeholders and handling a varied sometimes unpredictable day. Your high quality attention to detail thoroughness and service-minded independent approach define your work style.

As a Hotline Engineer at BEUMER Group youll have numerous opportunities to grow and explore various roles within our company both nationally and internationally.

Interested
If you have any questions about the job please do not hesitate to contact Head of Global Hotline Nicolaj Olsen at

Apply now via the link as we are conducting interviews on an ongoing basis.
We look forward to hearing from you!

BEUMER Group
Conveying loading palletising packaging sortation and distribution BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporate a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure a mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

Remote Work :

No

Employment Type :

Full-time