Front of House Supervisor

At our historic waterfront home we believe that true hospitality isnt just about checking boxes its about the way a person feels the moment they walk through our doors. We are looking for our new Front of House Supervisor who thrives in a dynamic operation enjoys leading by example and is passionate about delivering exceptional guest experiences.

You will be a visible presence in the lobby leading by example and supporting the team throughout the day. Together with your colleagues you will ensure every guest receives the attentive and genuine hospitality Admiral Hotel is known for.

As Supervisor you will have the overall operational responsibility for your shift ensuring that the hotel runs smoothly and that the team has the support they need to succeed.

Your responsibilities include:

• Delivering outstanding and personalized guest service.

• Supporting and coaching the Front Office team throughout each shift.

• Making operational decisions and taking ownership when situations require it.

• Handling complex guest enquiries and finding solutions with confidence and professionalism.

• Contributing to the onboarding and development of new colleagues.

• Ensuring our service standards and procedures are consistently delivered.

• Working closely with Concierge Housekeeping and the other operational departments to ensure seamless guest experience

You will become part of our Front Office Management Team. You will have the opportunity to contribute to both the short- and long-term development of the department helping shape new initiatives improve procedures and strengthen the guest experience.

• Have experience from a hotel Front Office preferably in a supervisory role.

• Lead naturally by example and create a positive working environment.

• Stay calm and solution-oriented in a fast-paced environment.

• Enjoy coaching supporting and developing others.

• Are confident making decisions and taking responsibility.

• Communicate fluently in English. Additional language skills are an advantage.

• Have experience with hotel PMS systems and administrative tasks.

At Admiral Hotel you will become part of an open and collaborative environment where you have the opportunity to make a personal impact on both our operations and development. We place a strong emphasis on employee well-being and take pride in maintaining a high level of engagement and job satisfaction across the hotel. Its something we can clearly see reflected in our results and just as importantly something you can feel when you walk through the hotel.

In addition we offer:

• A full-time salaried position with attractive conditions including pension health insurance 5 additional paid vacation days after 9 months of employment etc.

• A workday close to both the guest experience and strategic decisions where you can influence structure collaboration and results.

• Dedicated colleagues who value collaboration positivity and a strong sense of community we support each other in both big and small tasks to ensure a great working day.

• A massage scheme and a wide range of employee discounts supporting your well-being.

• Access to our Super Colleague program offering up to 4 free stays per year at our hotels and resorts across the Nordics along with many other attractive discounts.

Submit your application using the form below. We look forward to hearing from you!