Duty Manager Operations Manager Intern
Job Location:
Copenhagen - Denmark
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Are you a jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles Then keep reading!
TELL ME MORE
During yourDuty Manager Internship (starting in February 2027)youll act as the spider in the web ensuring Zokus operations are run smoothly. Youll coach train and set the team of Sidekicks (the operational team) up for success.
The job of Duty Manager Intern is very versatile and fast-paced. Youllsupport theoperationalteamwhen and where neededempoweringthemto be at their besttoprovideexcellent service and a true Zoku-like experienceall whilst keeping the service standards high. Youwillwork together with a team ofenthusiastic and highly motivated Duty Managers.
WHAT WILL YOU DO
No day looks the same as a Duty Manager Intern but heres a glimpse of what you can expect:
Be a smooth operator: You are very hands-on and actively support the Sidekicks on the floor to ensure that every resident receives the quintessentialZoku crafting a killer cappuccino to jumping into the hustle and bustle of the restaurant orbeing thecontact person for (bigger) resident complaints -youre ready for anything and everything!
Trouble shooter: You act as the trouble-shooter in case of issues that arise during your shift coordinate maintenance tasks and help in case no one is available. Youll also beresponsible for the proper handling of safety and security procedures.
Sidekick Coach: Youll coach guide and train the operational team. Youll ensure that Zokus values are lived by on the working floor and ensure excellent service all whilehaving fun. Together with your team youllassist in updating the working schedules of the team.
Operational Jack / Jane of all trades: As part of the Duty Managers team youll be responsible for all Rooms Division and F&B matters. As ourmain contact person with our outsourced housekeeping party youll enjoy structuring all rooms-related procedures managing restaurants reservations and checking the payment handling.
WHAT MAKES THE INTERNSHIP UNIQUE
- You be all-around leader.Youll improve your skillsin the F&B Rooms and M&E department. No day will look the same!
- You can bring your knowledge into practice.With anAlways Beta mentalityyoull help to improve processes at Zoku.
- Youll get a second family.Become part of our Zoku community of fellow colleagues residents and visitors.
- Youll be part forafuture-orientedhospitalityconcept. Were not like your average hotel (feel free to stop by at Zokuto see for yourself!)
- Youll make a difference. As an important part of our team youll get plenty of responsibility and your ideas will be valued.
WE LOVE PEOPLE WHO
- Bring good vibes to the work floor are genuinely friendly approachable and empathetic.
- Are social butterflies who love to connect with others and get to know new people.
- Have an entrepreneurial spirit and like to discover new things.
- Are multi-tasking pros handling multiple tasks projects and responsibilities all whilst keeping a cool head and a warm heart.
- Have an international background - experience in guest relations is a plus.
A FEWMUST HAVES
- You are enrolled atuniversityand need to do a mandatory managerial internship (min. 6 months)as part of your curriculum.
- You are fluent in English other languages are a plus.
- You are an EU resident or have a valid working and living permit for Denmark.
- You are available to start in February 2027and flexible with working days/hours. Working times will vary between morning mid-day and internship is available as either a 6 month or 10 month internship.
- You are able to relocate to Copenhagen for the duration of the internship (accommodation is not provided by Zoku).
- You have experience in ahotel or a restaurant.
WHATS IN IT FOR YOU
- Internship allowance of 750 (5600DKK) per month (before taxes).
- 2 holidays per internship month.
- Cool benefits like a free after-work drink various discounts and friends & family rates at all Zoku locations.
- A fun young multi-national company with colleagues from across the globe to meet learn and grow from.
- The best free staff meals enjoyed in our social spaces overlooking the city.
- Access to all community events team celebrations and after work drinks.
- Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones.
- An internship at one of the 25 coolest hotels in the world that feels like a second home and is purpose-driven.
WHAT WE ARE PROUD OF
Zoku combines the energy of a lifestyle brand with the warmth of a close knit team. We challenge traditional hospitality by creating spaces where people genuinely connect whether theyre staying for one night or several months.
Next to our award-winning design and our global press fan club were proud to be a certified B Corp across all our locations meaning we care deeply about people community and doing business with a heart (not just as a marketing line).
WHAT IS ZOKU
Were Zoku. Designed for the new generation of business travelers were so much more than a long stay hotel. Were a place you can call your second home even on your first visit. Weve created a hive of private Lofts and rooftop Social Spaces so you can stay connected and well rested as you live and work throughout Europe. Throw yourself into your work and play and effortlessly discover one of our home cities. It will be your home city next.
READY Hit apply and tell us why this role has your name on it.
- Copenhagen Denmark
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Required Experience:
Manager
About Company
Discover a new kind of business hotel in Amsterdam, Copenhagen, Paris & Vienna: with private Lofts apartments and shared rooftops to work, meet & socialize.
