Director UI UX & Workflow, Commercial AIA

ROLE SUMMARY

The Director of UI/UX & Workflow is a strategic leader responsible for shaping the user experience and operational workflows of AI-powered solutions across healthcare initiatives. This role ensures that digital products are intuitive accessible and aligned with the needs of diverse stakeholders across US Commercial Organization. The Director will lead a multidisciplinary team of designers researchers and workflow analysts to deliver seamless human-centered experiences that drive adoption and impact.

ROLE RESPONSIBILITIES

Experience Strategy & Design Leadership

• Define and execute the UI/UX vision for AI-enabled platforms ensuring alignment with business objectives and user needs.

• Lead the creation of design systems interaction models and visual languages that support consistency and scalability.

• Champion design thinking and human-centered design methodologies across the AI Accelerator team.
  

Workflow Optimization & Integration

• Analyze and map end-to-end user workflows across clinical commercial and operational domains.

• Collaborate with cross-functional teams to design AI solutions that integrate seamlessly into existing processes and systems.

• Identify opportunities to streamline workflows reduce friction and enhance productivity through intelligent automation and design.

Team Leadership & Development

• Build mentor and manage a high-performing team of UI/UX designers researchers and workflow analysts.

• Foster a culture of creativity experimentation and continuous learning.

• Establish clear goals KPIs and development plans for team members
  

Stakeholder Engagement & Co-Creation

• Facilitate workshops design sprints and user research sessions with internal and external stakeholders.

• Translate complex business and technical requirements into intuitive user experiences.

• Advocate for user needs and accessibility in all stages of product development.

Design Governance & Quality Assurance

• Implement design review processes usability testing protocols and accessibility standards.

• Ensure compliance with healthcare regulations and data privacy laws (e.g. HIPAA GDPR).

• Maintain documentation of design decisions user journeys and workflow models.

Innovation & Emerging Trends

• Monitor trends in digital health AI interfaces and user experience design.

• Explore emerging technologies for potential integration.

• Lead pilot initiatives to test new interaction paradigms and design innovations.

BASIC QUALIFICATIONS

• Bachelors or Masters degree in Design Human-Computer Interaction Psychology or related field.

• Strong experience in UI/UX design and workflow optimization in a leadership role.

• Proven experience designing digital health or AI solutions in regulated environments.

• Expertise in design tools (e.g. Figma Sketch Adobe XD) and prototyping platforms.

• Strong understanding of user research usability testing and accessibility standards.

• Experience with agile development product management and cross-functional collaboration.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Join us in making breakthroughs that change patients lives.

Please submit your application with CV and cover letter in English no later than June 3rd 2026.

Applying candidates are expected to be located in Denmark.

Work Location Assignment:Hybrid @Ballerup office

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer Pfizer iscommitted to celebratingthisin all itsforms allowing for us to be as diverse as the patients and communities we serve. Together we continue to build a culture that encourages supports and empowers our employees.

Disability Inclusion

Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!