Enter a job title or keyword

Customer Service

CNK Consulting Vietnam Co., Ltd

Job Location:

Hvidovre - Denmark

Monthly Salary: Not provided by the employer

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

About Us

Green and Smart Mobility Joint Stock Company (Green SM) a member of Vingroup is a pioneer in providing 100% pure electric ride-hailing and vehicle rental services. Driven by the mission to create sustainable green transport solutions we are accelerating our global expansion officially entering the European market in Copenhagen Denmark. Join Green SM today to lead the transnational green mobility revolution with us!

Xanh SM - Electric Mobility Service 5-Star Quality Xanh SM

Website:

Position Overview

The Quality Control Specialist Customer Service will monitor and improve customer service quality ensuring compliance with company standards and delivering a high-quality customer experience.

The project is expected to launch by the end of June 2026 with onboarding required in early June or during June.

1. Job Description

Monitor and evaluate customer service interactions and performance.
Conduct quality checks and provide feedback to customer service teams.
Identify service gaps and recommend improvement actions.
Handle customer service compliance and process control.
Prepare quality reports and performance analysis.

2. Requirements

2 years of experience in customer service quality control QA or related roles.
Strong communication and analytical skills.
Experience in customer service operations or contact center environment is a plus.
Detail-oriented with strong problem-solving abilities.
Fluent English communication skills; local language is a plus.
Comfortable working in a fast-paced operational environment.

3. Benefits

Salary:DKK gross/month including:
80% fixed salary
20% performance-based salary (this portion is guaranteed unless there are policy violations resulting in deductions)
12 salary payments per year
Only 1 interview round.

4. Other Informations.

Working Location: Helseholmen 31-39 Hvidovre.
Working Hours: 40 hours/week office time.

Contact Details: Ms. Zoe

(84)(Whatsapp)

Email:

We appreciate your interest in this opportunity. Given the high volume of applications we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperation.

Apply Now