Customer Support Team Lead Jobs in Odense

Move to Barcelona with : Danish Customer Support Role Ready to trade the Danish winter for the Mediterranean sun We are looking for Danish speakers to join our team in Barcelona. This isnt just a job; its a full relocation experience starting June 1st. We take care of your move so you can focus on...

Lisbon kalder! Klar til at gøre din passion for streaming til en karriere Bliv en del af et internationalt team den nordiske underholdningsplatform med film serier og live sport til millioner af seere. Din mission Bliv den venlige stemme (og chat!) bag skærmen. Du hjælper kunder med at få den beds...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

DUTIES AND RESPONSIBILITIES:Manage customer interactions through various communication channels (phone email chat or CRM systems) ensuring timely and accurate responses.Process customer orders quotations and inquiries accurately using designated company systems (e.g. ERP or CRM tools).Provide produc...