Time Service Delivery Expert

Job Description Summary

Job Description

Key Responsibilities

• Deliver accurate and timely time and attendance operations ensuring complete and reliable records across assigned populations.

• Act as a secondlevel subject matter expert for Time Services processes policies and datarelated topics.

• Ensure compliance with local legislation data privacy requirements payroll controls and internal governance standards.

• Resolve time and attendance queries within agreed service levels and escalate complex issues to the appropriate experts.

• Prepare and validate payroll inputs in line with payroll calendars controls and audit requirements.

• Produce regular and adhoc reports to support payroll compliance and business needs highlighting exceptions and risks.

• Support system enhancements projects and stakeholder training to continuously improve Time Services delivery and user experience.

Essential Requirements

• 3-5 years of work experience in an international matrix organization

• Fluent German and English

• Strong analytical skills with good Excel skills

• Problem-solving mindset with the ability to handle high volume requests

• Team-oriented proactive open with willingness to go the extra mile

• High-learning agility and curiosity to quickly build expertise in Time Services processes

Desired Requirements

• Proven ability to work with time and attendance systems and enterprise platforms such as Workday SAP UKG Workforce Software is advantage.

Benefits & Rewards

Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above theLabourLaw requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteriaemployee benefit program choice of benefits from Benefit Plus Cafeteria in the amount of 17500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company);Public Transportation allowance; MultiSportCard Employee Share Purchase Plan. Find out more about Novartis Business Services: to Diversity and Inclusion

Novartis is committed to building an outstanding inclusive work environment and diverseteamsrepresentative of the patients and communities we serve.

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to all individuals. If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process orin order toreceive more detailed information about the essential functions of a position please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired