Senior Technical Analyst – EDI integration

WELCOME TO SITA

At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forwardwere proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.

Are you ready to love your job

ABOUT THE ROLE & TEAM

As a Senior Technical Analyst specializing in EDI integration you will act as a key expert within IS Finance Legal & Corporate Services (FLCS) reporting to the IS Senior Application Manager (Billing application). You will ensure that data seamlessly standard compliancy integration reliability data integrity and securely flows between our internal finance platforms (e.g. AP/AR Billing ERP) and external partners Peppol infrastructure and/or government e-invoicing systems.

This role blends business understanding technical integration and technical regulatory compliance around electronic invoicing projects with close guidance from Digitalization manager. You will support the full lifecycle from requirements discovery technical design implementation testing onboarding and production support.

WHAT YOULL DO

1. EDI/Peppol Technical Integration & Onboarding

• Act as the primary technical guide & reference for all EDI/Peppol integrations (APIs mappings message flows).
• Design and maintain functional mappings (XML/JSON) aligned with Peppol BIS and EN 16931.
• Analyze customer/supplier Peppol requirements and assess impacts on AP/AR ERP and finance systems (SAP Oracle or equivalent).
• Support onboarding to the Peppol network including Access Points (AP) SMP interactions and directory management.
• Ensure robust end-to-end flow monitoring and contribute to continuous service improvement.

2. Compliance & Regulatory Readiness

• Ensure all business documents (Invoices Purchase Orders) compliance with Peppol Business Interoperability Specifications (BIS EN 16931standards) syntax rules and country-specific mandates.
• Contribute to e-Invoicing initiatives including regional mandates such as KSeF (Poland) and other European e-Invoicing requirements.
• Support certification activities and regulatory audits involving Peppol or local e-Invoicing frameworks.

3. Technical Analysis Testing & Troubleshooting

• Perform deep technical analysis into JSON payloads XML files and API logs and error reports to diagnose and resolve transaction failures.
• Conduct root-cause analysis and resolve complex integration issues with IT ERP teams vendors and business stakeholders.
• Test and validate e-Invoicing platforms API integrations and end-to-end scenarios to ensure data quality and system reliability using Python SQL or any other tools.

4. Stakeholder Engagement & Documentation

• Act as a single technical reference on e-Invoicing or EDI usage across Accounts Payable and Accounts Receivable processes.
• Actively involved on workshops to define integration requirements technical impacts acceptance criteria and technical specifications.
• Produce and maintain documentation: technical specs integration guides process flows and user manuals.
• Communicate clearly and effectively across both technical and non-technical audiences in a multicultural environment.

ABOUT YOUR SKILLS

• Minimum 6 years of experience as a Technical Analyst in integration e-Invoicing or EDI projects.
• Good knowledge of EDI standards and technologies (Peppol EDIFACT EANCOM TRADACOMS XML JSON).
• Understanding of Peppol protocols including Access Points (AP) Service Metadata Publishers (SMP) and the Peppol Directory would be highly appreciated.
• Experience working with certified Peppol Service Providers or VAN operators.
• Extensive experience with XML JSON and RESTful APIs system integrations and ERP-EDI mappings.
• Excellent analytical troubleshooting and problem-solving capabilities.
• Strong communication and stakeholder management skills.
• Experience with Agile (Scrum/Kanban) SDLC and ITIL.
• Ability to manage multiple parallel priorities and projects.
• University degree in Computer Science Engineering or related field.
• Fluent in English.

WHAT WE OFFER

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your teams needs)

Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: Weve got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.