Professional Services Engineer

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

THE ROLE

Everpure Data Intelligence (formerly ) enables enterprises to discover classify and contextualize data across cloud on-premises and edge environments improving AI accuracy building trust in AI outcomes reducing risk and delivering measurable business impact.

We are seeking a Professional Services Engineer to join a team working with some of the worlds largest financial services healthcare retail government and technology customers to help them understand and secure their data.

WHAT YOULL DO

• Work with customers usually via screen share to configure Inventa software relative to their business needs and use cases. Drive adoption.
• Guide customers through technical setup configuration and integration
• Connect Inventa to various applications including on-premises databases and file servers cloud databases and file storage SaaS applications and data lakes.
• Accurately report project status to stakeholders.
• Troubleshoot connectivity permissions resource utilization and other issues.
• Manage customer expectations by setting clear success criteria fostering a collaborative attitude and understanding platform capabilities.
• Deeply understand the product architecture and integrate external systems to Everpure Data Intelligence using APIs.
• Create and maintain technical documentation FAQs and knowledge base articles.
• Share insights with sales success and product teams to improve processes and product usability.
• Travel up to 10-25% based on customer requirements and business priorities
• We are primarily an in-office environment and therefore you will be expected to work from the Prague office in compliance with Everpures policies unless you are on PTO or work travel or other approved leave.

WHAT YOU BRING

• Bachelors degree in Computer Science Engineering or a related field or equivalent practical experience
• 5 years of experience in technical success customer-facing implementations
• Strong problem-solving skills with the ability to diagnose complex systems and APIs
• Excellent communication skills - able to explain technical concepts clearly to both technical and non-technical audiences.
• Experience with system and data administration Kubernetes and helm Python PowerShell regex and Regulatory compliance

#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

• Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortunes Best Workplaces in Technology Fortunes Best Workplaces in the Bay Area and certified as a Great Place to Work!
• Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.