About the Role & Team

We are seeking a skilled Procurement IT Analyst to sit at the intersection of technology and procurement this role you will be responsible for providing a high level of service to our business users for Procurement Technology (ZIP & Certify) ensuring seamless business activity in a growing organization. You will work closely with procurement finance and IT stakeholders to translate business requirements into effective system solutions.

What Youll Do

Systems Management & Support

• A key administrator and maintainer of procurement platforms (e.g. ZIP Certify/Emburse or equivalent).
• Manage system configurations user access and role-based permissions in line with governance policies.
• Serve as the primary point of contact for procurement system issues triaging and resolving tickets within agreed SLAs.
• Coordinate with IT infrastructure and security teams to ensure system availability patching and compliance.
• Raising production or process issues to the Procurement Systems Product Owner.

Process Analysis & Improvement

• Analyse existing procurement workflows to identify inefficiencies and recommend technology-led improvements.
• Document current-state and future-state process maps business requirements and functional specifications.
• Support the rollout of new procurement modules features or integrations as part of continuous improvement initiatives.
• Conduct gap analyses between system capabilities and business needs.

Data Reporting & Analytics

• Develop and maintain dashboards reports and KPIs to provide visibility into procurement performance (spend savings supplier activity cycle times).
• Extract cleanse and analyse procurement data to support strategic decision-making.
• Ensure data integrity across systems through regular audits and reconciliation activities.
• Support spend analytics and category management initiatives through data modelling.

Project & Change Delivery

• Contribute to procurement technology projects including system upgrades migrations and new tool implementations.
• Prepare user training materials run workshops and support end-user adoption of new tools and processes.
• Liaise with vendors and implementation partners to manage deliverables and resolve issues.
• Track project milestones risks and actions reporting progress to key stakeholders.

Compliance & Governance

• Ensure procurement systems and processes comply with internal policies audit requirements and relevant regulations.
• Support internal and external audits by providing system documentation access logs and process evidence.
• Maintain system documentation including data dictionaries user guides and configuration records.

What You Bring

• Experience: 23 years in a procurement IT analyst or business systems role with direct responsibility for procurement platforms.
• System knowledge: Hands-on experience with at least one enterprise procurement platform (e.g. Emburse Preferred SAP Ariba Coupa Jaggaer Oracle Ivalua) and Project Management software (Jira preferred DevOps Smartsheet)
• Analytical skills: Strong ability to work with data proficient in Excel; experience with reporting tools (Power BI Tableau or equivalent).
• Process mapping: Able to document and analyse end-to-end procurement processes and translate requirements into system solutions.
• Communication: Clear written and verbal communication (English); able to engage confidently with technical and non-technical stakeholders.
• Problem-solving: Demonstrated ability to diagnose system or data issues and drive resolution in a structured methodical way.

Person Specification

The ideal candidate is a self-starter who combines analytical rigour with strong interpersonal skills. You are comfortable navigating ambiguity managing competing priorities and working across organisational boundaries. You take ownership of your work communicate proactively and have a genuine interest in using technology to improve how procurement operates

Why This Role Stands Out
At IDC your work helps shape how the world understands technology and where it goes next. You collaborate with curious high-caliber colleagues who value rigor integrity and shared success. As the premier global provider of trusted technology intelligence IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy investment and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years IDC sets the standard for credibility and impact. With more than 1000 analysts worldwide and a truly global perspective we combine deep expertise with practical relevance. Here your ideas matter your voice is heard and your contributions provide the insights leaders rely on every day. It is meaningful work backed by a culture that supports growth collaboration and long-term career development with a globally respected brand.

What We Offer

• 5 weeks of holidays extra corporate daysoff
• Sick days
• Flexibility towork from homemost of the week
• Certain flexibility toschedule your working hours
• Cafeteriasystem(use points on Flexipasses pension/life insurance or Multisport card)
• Meal allowance

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

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