Post Sales Support Specialist (with German)

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

About the Role

As part of the Global Commercial Finance CoE you will act as a trusted partner to Sales Legal and Revenue teams across EMEA. Your mission is to enable seamless post-sales operations ensuring compliance accuracy and customer satisfaction while driving process innovation.

This role is not just about executing tasks - its about problem-solving collaboration and influencing outcomes. Youll work in a dynamic environment where adaptability ownership and proactive thinking are key to success.

What You Will Do

Your impact will be measured by how effectively you navigate complexity and deliver value. Key responsibilities include:

• Decision-Making & Risk Assessment: Review and accept post-sales requests (addenda terminations transfers and many more) with a focus on compliance accuracy and business impact.
• Advisory: Guide internal stakeholders on contracting and approval requirements ensuring clarity and confidence in every interaction.
• Customer-Centric Problem Solving: Respond to internal queries within agreed SLAs prioritizing resolution and relationship-building.
• Digital Fluency: Use SAP and related tools to manage transactions end-to-end leveraging data for insights and efficiency.
• Innovation & Continuous Improvement: Identify opportunities for automation standardization and process optimization.
• Collaboration: Coordinate across regions and functions contributing to projects that shape future workflows.
• Knowledge Sharing: Create and maintain process documentation to enable scalability and learning.

What We Value

We value mindset and capability not just credentials. Success in this role requires:

• Ownership Mentality: You take initiative make decisions confidently and follow through.
• Agility & Resilience: You thrive under pressure adapt quickly and maintain focus in changing environments.
• Influence Without Authority: You build trust and drive alignment across diverse teams.
• Curiosity & Growth Orientation: You seek better ways of working and embrace learning opportunities.
• Customer Awareness: You anticipate needs and deliver solutions that create positive experiences.
• Data-Driven Thinking: You use insights to guide decisions and improve outcomes.

Preferred Experience & Skills

(Degrees and titles are secondarywhat matters is capability)

• Background in Finance Economics or related fieldsor equivalent practical experience.
• Strong analytical and organizational skills.
• Proficiency in MS Office and SAP (or similar ERP systems).
• Fluency in English; and good knowledge German is required.

What You Can Expect

• A culture that valuesimpact over hierarchy andskills over titles.
• Opportunities toshape processes influence decisions and grow your career.
• Flexibility work-life balance and continuous learning.

Note from Your Future Manager:

Im excited to meet professionals who bring energy curiosity and a solutions-driven mindset to the team. Lets talk about how you can make an impact here.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452889 Work Area: Finance Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid