People & Culture Local Services Associate (limited, full-time)

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Local People & Culture P&C Services team provides tangible and human HR Services where unique country knowledge is required. We deliver consistent and scalable HR services with a human touch to our employees. We are combining knowledge about the local labor law and making sure local policies are adhered to. We have a deep understanding of processes and we are supporting compliant HR service delivery to our employees and partners in a highly personal way. We run crucial pre-payroll processes and are mission critical for business continuity. We are biased towards execution and partner in global projects (e.g. M&A) and continuous improvement initiatives across all P&C.

We seek to hire P&C Local Services Associate support UK and Ireland from our office in Prague. They will be responsible for providing and resolving employee and manager queries consult employees on their issues and carrying out operational people administrative tasks across the whole employee life cycle (e.g. on- and offboarding administering contractual changes do leave consultations).

Key Responsibilities:

- Manage HR operations throughout the full employee life cycle.

- Provide second-level support for HR inquiries from local employees and managers in line with our Service Level Agreements.

- Oversee administrative processes contractual changes benefits enrollment and termination cases.

- Promote standard intake channels for People & Culture interactions and support local HR communications.

- Partner with local and global P&C functions (HR Director HR Business Partners and HR Practices like e.g. Total Rewards) on issue resolution Post Merger Integration and service improvements.

- Collect feedback to identify improvement opportunities and maintain the local Intranet Pages and our internal Knowledge Base.

- Build strong relationships with HR functions vendors and governmental institutions to ensure efficient compliant processes.

What youll bring

Skills and competencies:

- Experience in HR process administration.

- Strong communication skills in English (written and spoken)

- Comfortable speaking in smaller public forums and in front of the employees.

- Analytical with attention to detail and a quality-driven approach.

- Ability to handle sensitive and confidential information and adapt to continuous change.

- Self-motivated able to execute initiatives independently.

- Comfortable working in a multinational multicultural environment.

- Good proficiency in MS Office (Excel Word Outlook PowerPoint).

- Knowledge of Irish labor law is a plus.

Work experience:

- 1 years in a similar HR role preferably in a service environment.

- Strong customer service orientation.

- Experience with virtual teams and project management is a plus.

- Experience in multinational/IT environments is a plus.

- SAP HR system knowledge is a plus.

Where you belong

Youll be learning the practice of HR service delivery in a structured team-based environment with regular guidance from more experienced colleagues. The expectation at this level is that you follow established processes carefully ask when something is unclear and approach the local compliance and employee relations aspects of the role with discretion and attention to detail.

The successful candidate will be supporting predominantly UK and Ireland and its respective employees. They will team up with their onsite and remote teammates in P&C Services the P&C Country Head and will work closely with Data Management Payroll and colleagues from other supporting functions as well as with the local business units.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Requisition ID: 457711 Work Area: Human Resources Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Limited Full Time Additional Locations: #LI-Hybrid