P2P Cash Disbursement Manager

WELCOME TO SITA

At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.

Are you ready to love your job

The adventure begins right here with you at SITA.

Role Purpose

The P2P Cash Disbursement Manager is responsible for leading and overseeing the global cash disbursement function within the Procure-to-Pay process. The role ensures timely accurate and compliant supplier payroll tax and employee-related payments while maintaining strong internal controls regulatory compliance and operational efficiency.

The incumbent leads a team of payment specialists manages banking and stakeholder interactions supports Treasury and Accounting operations and drives automation and continuous improvement initiatives. The role is critical in safeguarding company funds reducing payment risks and ensuring a strong service experience for suppliers and internal stakeholders.

What will you do:

Cash Disbursement Operations

• Manage end-to-end payment processing activities across multiple countries entities currencies and banking partners.

• Ensure supplier payroll tax and employee reimbursement payments are executed accurately and on time.

• Oversee payment run schedules and exceptional or urgent payment processes.

• Monitor payment exceptions rejected payments and returned funds ensuring timely resolution.

• Coordinate with Treasury to ensure adequate funding for business-critical payments.

Internal Controls & Compliance

• Maintain a robust payment control environment in accordance with company policies audit requirements and segregation of duties principles.

• Ensure compliance with sanctions screening anti-fraud controls banking regulations and internal authorization matrices.

• Oversee supplier bank account verification processes and payment-related master data controls.

• Support internal and external audits and ensure corrective actions are implemented where required.

• Maintain compliance with SOX financial control frameworks and corporate governance standards where applicable.

Team Leadership

• Lead develop and coach a global team of Cash Disbursement Specialists.

• Define team objectives KPIs service levels and development plans.

• Foster a culture of accountability continuous improvement and customer service excellence.

• Build business continuity plans and ensure appropriate cross-training across the team.

Banking & Stakeholder Management

• Maintain strong working relationships with Treasury Accounts Payable Master Data Procurement IT Payroll and external banking partners.

• Support bank account management activities and payment platform enhancements.

• Coordinate resolution of banking issues investigations payment recalls and regulatory inquiries.

• Act as the escalation point for high-risk or high-value payment transactions.

Process Improvement & Transformation

• Drive automation and standardization initiatives within the Cash Disbursement process.

• Identify opportunities to reduce manual intervention improve controls and enhance operational efficiency.

• Support ERP implementations payment platform enhancements and finance transformation projects.

• Participate in process redesign initiatives to strengthen the overall P2P operating model.

Performance Monitoring & Reporting

The role is expected to define monitor and report on operational performance indicators and control metrics including but not limited to:

• Payment accuracy rate and on-time payment performance.

• Failed rejected and returned payment volumes.

• Urgent payment volumes and root cause trends.

• Bank fee management and operational cost indicators.

• Control effectiveness and audit readiness metrics.

The manager prepares regular management reports highlighting risks trends operational performance and improvement opportunities and leads relevant operational review meetings.

Experience

• 5 years of experience in Finance Operations Accounts Payable Cash Disbursement Treasury Operations or Shared Services environments.

• Minimum 2 years of people leadership experience.

• Proven experience managing global payment operations in a multinational organization.

• Strong background in process improvement controls and finance transformation initiatives.

• Experience working with multiple currencies banking partners and international regulatory requirements.

Education & Qualifications

• Bachelor degree in Finance Accounting Economics Business Administration or a related field.

• A Masters degree (Ing.) is considered an advantage.

• Professional qualification such as ACCA CPA CIMA CMA or equivalent is preferred.

• Lean Six Sigma or Project Management certification is advantageous.

WHAT WE OFFER

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your teams needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning Microsofts Enterprise Skills Initiative and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling Harvard Business Publishing for people leadership Stanford for strategic development and many others we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.