Junior Technical Consultant | Brno

Protecting one billion people from cyber threats If you feel like this proposition is rather exciting than scary come on board and grow with us.

Whalebone is a global company working on user-centric cybersecurity products for telcos ISPs enterprises public institutions and governments that provide millions of everyday internet users unyielding protection from malware phishing schemes ransomware and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno Czech Republic.

At this point Whalebone has 400 customers in telecommunications and corporate sectors (A1 (America Movil) O2 Telefónica Tele2 Panasonic Bauhaus and many others) around the globe. With nearly 100 team members of multiple nationalities Whalebone ranked among Deloittes fastest-growing technology companies in Central Europe.

We create cybersecurity products that people can actually use. We protect users against malware phishing and online fraud directly on the network level - without requiring them to install anything. Thanks to this approach we already protect tens of millions of people worldwide.

Apply now and start your career while helping us protect the online world around us!

Responsibilities

• Support customer onboarding and product deployments under the guidance of experienced Technical Consultants.
• Configure and integrate Whalebone solutions into customer environments.
• Troubleshoot technical issues during implementation and help identify suitable solutions.
• Collaborate closely with Engineering Product Customer Excellence and Sales teams to ensure successful customer deployments.
• Assist customers with technical questions and provide post-deployment support.
• Help create and maintain technical documentation and implementation guides.
• Learn about customer network environments and gain hands-on experience with Linux DNS and networking technologies.
• Continuously expand your technical knowledge and contribute to improving our implementation processes.
• Occasionally travel to customer sites when needed.

Requirements

• Basic knowledge of Linux administration.

• Understanding of networking fundamentals (TCP/IP DNS HTTP).
• Strong analytical thinking and willingness to troubleshoot technical problems.
• Curiosity about cybersecurity and modern internet technologies.
• Good communication skills and ability to work with both colleagues and customers.
• Eagerness to learn and take ownership of your personal development.
• Fluency in English and Czech / Slovak.

Nice to have

• Hands-on Linux experience through university internships personal projects or a homelab.
• Basic understanding of DNS and internet protocols.
• Familiarity with Docker.
• Basic scripting skills (Python or Bash).
• Experience working with REST APIs.
• Basic knowledge of network administration (routing switching firewalls).
• Interest in network security technologies or DNS resolver solutions (Knot Unbound PowerDNS etc.).

What you will get

• Mentoring from experienced Technical Consultants and Engineers.
• Hands-on experience deploying cybersecurity solutions for leading telecom operators and enterprise customers worldwide.
• A great opportunity to build expertise in Linux networking DNS and cybersecurity.
• A clear development path towards Technical Consultant and Senior Technical Consultant roles.
• An international team where youll learn quickly work with modern technologies and make a real impact from day one.

Why work with us

• Meaningful job - protecting everyday people against malware and hackers all around the globe.
• Rewarding financial package including the possibility to choose ESOP as a benefit and a motivating flexible part of the remuneration reflecting long term results.
• You will be supported to learn grow and gain new experience with us!
• Your opinion will matter to us - discuss your ideas and feedback directly with the CCO or CEO if you feel like they should hear them.
• Access to wellbeing support through Hedepy

Position details

• Work setup: Onsite
• Location: Brno Czech Republic
• Job type: HPP fulltime