Employee Experience Specialist with German

Do you speak German Then you could be our next Employee Experience Specialist in HR! Our organization is growing and J&J colleagues will rely on your support every single workday. Together as a team we guarantee that the company runs smoothly that employees have someone who listens helps and answers their HR-related questions.

What does that mean for YOU

As a member of our team you will get a 360 view of all payroll and HR topics and support employees in multiple countries. Their questions relate to topics such as employee programs and services policies processes and much more.

You will be at the heart of our HR operations collaborating with colleagues in specialist teams. If you dont know much about HR yet we have a phenomenal training curriculum to get you up to speed.

We are proudly international! Our team provides the perfect environment to meet people from all over the globe and use your language skills.

Johnson & Johnson is dedicated to a culture of social responsibility a commitment we enshrined in our Credo. As a company we want to contribute to the communities we live and work in.

We are a modern employer offering lots of benefits and flexible work options. We take your career and personal growth seriously and hope to welcome a new member to the team very soon.

• Competitive benefits package! (5 weeks of vacation a multi-sport card fully subsidized lunch vouchers fully paid public transport language courses an onsite gym and canteen pension insurance and many more ...)

• International multilingual environment

• Engagement activities to network socialize and help the local community (team buildings department meetings engagement squads charitable volunteering opportunities)

• An opportunity to be part of a global market leader and develop your career

• A dynamic and inspiring working environment with encouraging managers (regular coaching one-on-one meetings)

• Many opportunities to work on exciting projects and explore the company through GROW assignments

• Possibility to grow and apply for promotions or other roles within Johnson & Johnson

• Working on HR-related inquiries from J&J employees via web form chat and phone (limited number of calls) clarifying the need answering the questions and assisting in the resolution of problems

• Investigating issues and finding timely solutions

• Detailing all cases in our case management application (Service Now)

• Transferring complex transactions to Specialist Teams

• Discussing employee service issues with manager and advisors

• 0 - 2 years of relevant work experience (e.g. customer service)

• fresh graduates are welcome to apply

• Fluent/C1 level of German and English (is a must)

• Bachelors Degree

• Excellent customer service skills

• Interest in HR or payroll or procurement

• Strong written and verbal communication skills and attention to detail

• Ability to prioritize workload and provide timely follow-up and resolution